Our Reviews
Fatrice B|2025 Buick Envista
Confirmed Sales Customer
10/22/2025
This was the best and smoothest car buying experience with the friendliest staff encounters I have EVER experienced…in this city! From the moment I was approached (from the parking lot of the passenger car door!!) by Mr. Maurice Alexander, I felt heard, valued, appreciated and noticed. My concerns were addressed and concerns that i didn’t even know of were addressed. 😳 It was just a smooth process from beginning to end. I cant say enough. Even my Finance Manager was Fantastic!! I will be sure to send anyone I want to endure Great Service to My Dealership! 💛 (Seriously, cant Thank You guys enough!)
MAURICE ALEXANDER
10/23/2025
We’re thrilled to hear that Maurice and our entire team made your car-buying experience the best and smoothest you’ve ever had. It means so much to know you felt heard, valued, and appreciated throughout the process. Enjoy your new 2025 Buick Envista.
MEMPHIS, TN
Johnny T|2025 GMC Sierra 1500
Confirmed Sales Customer
10/29/2025
Very helpful and concerned was Mr Alexander
MAURICE ALEXANDER
10/30/2025
We’re glad to hear that Maurice was so helpful and genuinely concerned about making your experience a great one. Congratulations on your new 2025 GMC Sierra 1500.
MARION, AR
Anetha R|2023 Buick Envision
Confirmed Service Customer
10/29/2025
Great service!!!
10/30/2025
We’re so glad to hear you received great service from Vince and our team. We truly appreciate your business and look forward to seeing you again.
BARTLETT, TN
Lela F|2026 Buick Enclave
Confirmed Sales Customer
11/3/2025
Every one was kind, informative, and willing to make the experience just what we wanted!
BRETT SAWYER
11/3/2025
We’re thrilled to hear that Brett and our team were kind, informative, and made your experience exactly what you wanted. Congratulations on your new 2026 Buick Enclave.
ALLIGATOR, MS
William R|2021 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
The technician was quick and effective the service rider was most helpful and knowledgeable overall great service
10/24/2025
We’re glad to hear your service was quick, effective, and that Shaun provided helpful and knowledgeable care throughout your visit. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Daryl J|2025 Buick Envista
Confirmed Sales Customer
10/30/2025
Very gratifying experience salesman Maurice was very knowledgeable and patient
MARIO DUNCAN
10/30/2025
We’re thrilled to hear that your experience was so gratifying and that Maurice provided knowledgeable and patient assistance throughout your purchase. Congratulations on your new 2025 Buick Envista.
MEMPHIS, TN
Bruce E|2017 Buick Enclave
Confirmed Service Customer
11/5/2025
IT was very very nice Always good to be help by nice Peoples Vince made sure I was OK with everything and also The Tall Man that help me at the desk over to The Left when I walk in was super nice Great Job
11/6/2025
We’re thrilled to hear that Vince, Justin, and the rest of our team made sure you were well taken care of and comfortable throughout your visit. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Denistress L|2018 Buick Encore
Confirmed Service Customer
10/27/2025
Great customer service 👏
10/27/2025
We’re so glad to hear you received great customer service from our team. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
David E|2021 GMC Yukon XL
Confirmed Service Customer
10/29/2025
Vince was great to work with!
10/30/2025
We’re glad to hear that Vince made your service experience such a great one. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Darren P|2025 GMC Sierra 1500
Confirmed Sales Customer
11/2/2025
He was on point about his knowledge of the vehicle
TANNER STEWART
11/3/2025
We’re glad to hear that Tanner impressed you with his knowledge of the vehicle and made your experience a great one. Congratulations on your new 2025 GMC Sierra 1500.
MEMPHIS, TN
Willie I|2023 Buick Encore GX
Confirmed Service Customer
11/5/2025
got me in and out with no problems
11/5/2025
We’re glad to hear that Shaun and our service team got you in and out quickly with no problems. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
James K|2025 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
No complaints at all everything ran smooth
DEAN NICHOPOULOS
10/27/2025
We’re happy to hear that everything went smoothly and that Dean made your experience a great one. Congratulations on your new 2025 GMC Sierra 1500!
EADS, TN
Alexander G|2026 GMC Yukon
Confirmed Sales Customer
11/5/2025
Great service! Easy to work with
BRETT SAWYER
11/5/2025
We’re so glad to hear that Brett made your car-buying experience easy and enjoyable. We truly appreciate your business and hope you’re loving your new 2026 GMC Yukon. Thanks for choosing us.
MEMPHIS, TN
Cary B|2019 Buick Encore
Confirmed Service Customer
11/7/2025
The service agent was very nice and informative. He immediately told me what was to be done to my vehicle and informed me about additional services that needed attention. He was very polite although I did not come off as nice. Mr. Shaun was quite acceptional. Thank him for his mannerisms and professionalism. I did thank him and apologize. I did not have additional funding for all the rest of the issues that he pointed out. I will have to get them done once I have the funds.
11/10/2025
We’re so glad to hear that Shaun provided informative, professional, and respectful service during your visit. We completely understand that some repairs take time to plan for, and we’ll be here whenever you’re ready to take care of the additional items. We appreciate your trust and look forward to assisting you again.
MEMPHIS, TN
Wykesha V|2026 Buick Envista
Confirmed Sales Customer
11/13/2025
Friendly great service and I got a brand new car. I’m so excited
DAVID EAST
11/13/2025
Congratulations on your brand-new 2026 Buick Envista! We’re excited for you and truly appreciate you choosing us. Enjoy every mile in your new car!
MEMPHIS, TN
Traci F|2019 Buick Encore
Confirmed Service Customer
11/14/2025
This service team is the BEST!!!! From walking in the door to checking out, it was a great experience. Vince got me checked in quickly, the wait time was minimal and at check out, Jane was top notch, helping me with my points and cashing out. It was like visiting family. I could not have asked for a better experience.
11/14/2025
We’re thrilled to hear that your visit felt like family. That’s exactly the experience we work to provide. We’ll be here any time you need us.
ATOKA, TN
David E|2021 GMC Yukon XL
Confirmed Service Customer
11/14/2025
Great service! I appreciate Shaun getting me in without an appointment.
11/17/2025
Thank you for the positive feedback. We’re pleased to know Shaun was able to accommodate you and deliver great service. We appreciate your business.
MEMPHIS, TN
Jeffrey R|2025 GMC Yukon
Confirmed Service Customer
11/14/2025
Shaun was very professional and very knowledgeable, friendly too
11/17/2025
We’re glad to hear Shaun provided professional, knowledgeable, and friendly service during your visit. We appreciate you choosing us and look forward to assisting you again!
MEMPHIS, TN
Louise H|2019 Buick Enclave
Confirmed Service Customer
11/16/2025
nice professional customer service
11/17/2025
Thank you for taking the time to share your feedback. We’re pleased to hear Justin provided professional, courteous service during your visit. We appreciate your business.
WEST MEMPHIS, AR
April D|2025 Buick Envista
Confirmed Sales Customer
11/17/2025
Great!
MAURICE ALEXANDER
11/17/2025
Thank you for the positive feedback. We’re pleased to know your sales experience with Maurice went great. We appreciate your business!
MEMPHIS, TN
Willie W|2025 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
Great services from my sale agent and finance manger.
TAMELA JORDAN
11/24/2025
We’re glad to hear you received great service from both your sales agent and our finance manager. Tamela and the team truly appreciate your kind words. Congratulations on your new Sierra 1500!
MEMPHIS, TN
Robert C|2025 GMC Sierra 1500
Confirmed Service Customer
11/5/2025
Excellent service, kept me well informed and went over the multipoint inspection.
11/6/2025
We’re so glad to hear that Justin provided excellent service, kept you well informed, and took the time to review your multipoint inspection. We appreciate your trust in our team and look forward to seeing you again.
LAKELAND, TN
Merry D|2013 GMC Terrain
Confirmed Service Customer
11/19/2025
Vince is the best, very helpful, had my car serviced was in and out in less than an hour kudos to the service department.
11/19/2025
Thank you for the wonderful feedback. We’re glad to know Vince provided helpful, efficient service and had you in and out in under an hour. We appreciate your business and the recognition of our team.
MEMPHIS, TN
Delores J|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
The process was done it a timely manner, the experience is always done with professionalism.
11/24/2025
We’re glad to hear your service was completed in a timely manner and that the experience was handled with professionalism. Joey and our team truly appreciate your trust and your kind words.
MILLINGTON, TN
Garry C|2024 GMC Sierra 1500
Confirmed Service Customer
11/29/2025
Shaun the service advisor that assisted me was very knowledgeable and helpful. I would definitely be coming back.Thanks
12/3/2025
We’re glad to hear Shaun took great care of you and provided knowledgeable, helpful service. We look forward to seeing you again on your next visit!
MEMPHIS, TN
Anna H|2018 Buick Enclave
Confirmed Service Customer
11/30/2025
I brought my truck in for a diagnostic test because I didn’t know what was wrong with it. I said there’s a light on because my sensor is out on one of my ties. There is no engine light on. Will you be able to successfully check to see what is wrong? Oh yes, no problem. We’ll find it quoted by Justin the service guy so About 4 o’clock maybehe called and said that nothing was wrong. I couldn’t figure it out, but for some reason, I noticed all all my central lights was was showing as if I needed sensor for all four tires. None of the tires was being monitor so I ask what happened why are my sensor lights showing that I need four sensors now and he stated well we checked the sensors I asked why because I informed you that I knew about the sensors out and I said I need those sensor lights back off and I need my three tires to be showing that there are monitor well he went on to say that if I wanted them to show I had to pay $217 I believe in order to fix the one sensor then the other three sensors will show back up so I stated that’s unacceptable I didn’t bring it in like that. There nothing I can do about it so I asked to speak with Joey the manager he said he’s busy and I’ll have him give you a call so he never call so I brought my truck back. Joey pretty much said the same thing that the only way to get back the other three sensor would be to fix the one that was out. I couldn’t get him to see that I didn’t bring my truck there for the sensor so I informed him that my oil was changed and my tires were rotated and I didn’t give them permission to do that and he still said nothing so I was I feel I brought my truck in and they changed the oil and did not do a diagnostic test on it because now I’m still having the same problem and I taken the truck to Sunrise on 64 Highway probably gonna have to spend another diagnostic fee to find out what’s wrong with it because the guy over at Jim Carrey didn’t do their job I was taking advantage of and robbed of $251 and some change. I tried calling I left my number and name. No one has yet called.
12/3/2025
Thank you for sharing your experience, and we sincerely regret how frustrating this visit has been for you. From our review of your visit, our team did perform multiple test drives and diagnostic checks, but unfortunately we were unable to duplicate the concern you were experiencing at that time. When a problem cannot be recreated, it limits our ability to pinpoint an exact cause or recommend a repair with confidence. Our intent was never to charge you for work you did not request or to make repairs based on guesses. We do not want customers spending money on parts or labor when we cannot confirm the actual cause of an issue or guarantee that a repair would be effective.
MEMPHIS, TN
Kenneth W|2008 GMC Sierra
Confirmed Service Customer
10/27/2025
Courteous,clean, good service Thank you
10/27/2025
We’re glad to hear you received courteous, clean, and quality service from our team. We truly appreciate your business and look forward to serving you again.
MEMPHIS, TN
Temica L|2026 Buick Encore GX
Confirmed Sales Customer
11/27/2025
Excellent
DENZEL BRUJAN
12/4/2025
We’re glad to hear you had an excellent experience with Denzel and our team. Congratulations on your new Buick Encore GX, and thank you for choosing us.
MEMPHIS, TN
Kimberly C|2016 GMC Acadia
Confirmed Service Customer
12/6/2025
Well, I got a tire sensor replaced on Monday and I’ve had trouble starting my car since then and now it won’t start at all… a vehicle I’ve only had for two weeks…….
12/9/2025
Thank you for taking the time to share your feedback, and we're very sorry to hear about the issue you’re experiencing with your Acadia. This is certainly not the experience we want for you. We appreciate you bringing this to our attention and giving us the opportunity to make things right.
MARION, AR
Maurice B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/10/2025
Jim Keras did a Good Job
12/10/2025
We appreciate you taking the time to share your feedback and are glad to hear you had a good experience with our team. If you need anything in the future, we’re always here to help.
MEMPHIS, TN
Jo S|2025 Buick Envista
Confirmed Service Customer
12/11/2025
Helpful
12/12/2025
We’re glad to hear your visit was helpful. We appreciate the opportunity to assist you with your Envista.
LEPANTO, AR
Oliver R|2018 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Ok Shane takes care of things for me nice people to work with
12/16/2025
We’re glad to hear that Shaun takes good care of things for you and that you find our team nice to work with. We truly appreciate your trust in our service department and the opportunity to take care of your Sierra. If you ever need anything, we’re always here to help.
MEMPHIS, TN
Monica G|2026 GMC Yukon
Confirmed Sales Customer
12/15/2025
Everybody was super nice and helpful, the manager and sales man were very kind
BRETT SAWYER
12/16/2025
We truly appreciate your business and hope you’re enjoying your new Yukon. If there’s anything you need in the future, we’re always here to help.
BARTLETT, TN
Katina S|2026 Buick Encore GX
Confirmed Sales Customer
12/24/2025
Tanner and everyone involved in my purchase were outstanding! Their expertise in this business made the entire process go smoothly. I am thankful for having the right people in place,and making my wish come true at Christmas time! Merry Christmas to me!
TANNER STEWART
12/24/2025
We’re thrilled to hear that Tanner and everyone involved made your purchase such a smooth and memorable experience. Helping make a customer’s wish come true during the holidays is truly special, and your kind words mean a lot to our entire team. Congratulations on your new Encore GX, and we hope it brings you joy for many miles ahead.
HORN LAKE, MS
Diane B|2017 Buick Encore
Confirmed Service Customer
11/19/2025
Vince was my service advisor and he was wonderful. Need more service advisor like him he should be the manager of the service department.
11/20/2025
We’re pleased to know Vince provided outstanding service and made such a strong impression. We appreciate your business and your kind feedback.
MEMPHIS, TN
Robert C|2015 Buick Encore
Confirmed Service Customer
11/28/2025
Great service patient workers
12/3/2025
We’re glad to hear you received great service from our patient and professional team, and that Vince took good care of you. We look forward to helping you again whenever you need us!
MEMPHIS, TN
Tammy B|2013 Buick Encore
Confirmed Service Customer
12/1/2025
I called the service manager Vince on Wednesday with a couple.of concerns about my 2013 Encore. He scheduled me bring it in the day after Thanksgiving to check and make sure nothing was wrong. I arrived at 9am and the courtesy shuttle was out with another customer. Rather than having me wait till it returned, Vince had the shop manager test drive my vehicle and check my concerns. I was in and out within an hour.
12/3/2025
We’re glad Vince and our team were able to take care of your concerns quickly. Thank you for trusting us with your Buick Encore. We appreciate your business and look forward to serving you again anytime you need us!
MILLINGTON, TN
Donna J|2015 Buick Encore
Confirmed Service Customer
12/10/2025
Once I get an oil change my new updated sticker for the next mileage change never get updated
12/11/2025
We're sorry to hear that your oil change sticker wasn't updated. We're mailing one to you.
MEMPHIS, TN
Irene M|2025 Buick Envision
Confirmed Service Customer
12/18/2025
Great Personality
12/19/2025
We’re glad to hear you had a great experience and that Vince’s personality made your visit a positive one. If you ever need anything, we’re always here to help.
WALLS, MS
Dale S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
12/22/2025
Excellent Service! Timely Repairs.
12/23/2025
We’re glad to hear you received excellent service and timely repairs during your visit. We look forward to serving you again in the future.
MASON, TN
Tammie A|2025 Buick Envista
Confirmed Service Customer
12/22/2025
Always friendly, helpful and professional.
12/23/2025
We’re so glad to hear you consistently experience friendly, helpful, and professional service. We look forward to serving you again next time.
MEMPHIS, TN
Rajinder M|2025 Buick Encore GX
Confirmed Service Customer
12/22/2025
It was quick...In and out type of service.
12/23/2025
We’re glad to hear your visit was quick and that you were able to get in and out efficiently. Justin and our service team appreciate the opportunity to take care of your Encore GX.
MEMPHIS, TN
Linda B|2013 Buick Verano
Confirmed Service Customer
12/4/2025
Shaun did an excellent job of taking care the needs i needed for my car. He explained everything that was needed for my car.
12/5/2025
We’re glad to hear Shaun took great care of you and explained everything clearly. That’s exactly the level of service we want every customer to receive. Thank you for trusting us with your Buick Verano. We look forward to serving you again!
MEMPHIS, TN
Robert D|2020 Chevrolet Suburban
Confirmed Service Customer
12/17/2025
As always, service was performed expeditiously even though I had been unable to make an appointment. The best service in town!
12/17/2025
Hearing you describe us as “the best service in town” truly means a lot to our team. If you ever need anything, we’re always here to help.
MILLINGTON, TN
Sarah S|2023 Buick Envision
Confirmed Service Customer
12/20/2025
Justin was great! Service was fast.
12/23/2025
We’re glad to hear that Justin took great care of you and that your service was fast and efficient. If you need anything in the future, we’re always here to help.
MILLINGTON, TN
Jonathan W|2024 GMC Terrain
Confirmed Service Customer
12/20/2025
Always have a pleasant experience at Jim Keras Buick GMC for my vehicle service needs. Quick and friendly service. I also enjoy "window shopping" on the lot while I wait, looking for that next purchase from them.
12/23/2025
We’re glad to hear you consistently have a pleasant experience with our service team and that your visits are quick and friendly. We look forward to seeing you again soon!
HORN LAKE, MS
Chad P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/20/2025
very good and fast
BRETT SAWYER
12/23/2025
We’re glad to hear your experience was very good and fast. Congratulations on your new Sierra 2500 HD. If you need anything in the future, we’re always here to help.
COLDWATER, MS
Vervie M|2025 GMC Canyon
Confirmed Sales Customer
12/26/2025
I've brought vechiles now 4 times. This the first time I felt respected and valued. The financial process outrageous but I have exactly what I need. Thank you, Brett Sawyer and entire department. You also have great coffee.
BRETT SAWYER
12/26/2025
Thank you so much for sharing such honest, meaningful feedback. Hearing that this was the first time you truly felt respected and valued means a great deal to us. We appreciate your candid note about the finance process, and we’re glad that in the end you have exactly what you needed. We truly appreciate your business.
MEMPHIS, TN
Jimmie T|2019 GMC 1500 Sierra
Confirmed Service Customer
12/26/2025
The service was good however, the labor was extremely high especially to install a battery but lesson learned. When I purchased my extended warranty from Ally which by the way was from this location, I was informed that it would be a certain deduction and not a difference in labor cost, again lesson learned.
12/26/2025
Thank you for taking the time to share your feedback. We've shared your comments with our management team so we can review how this was communicated and ensure we do a better job setting expectations moving forward. We truly appreciate your business and your honest feedback.
SOUTHAVEN, MS
Marilyn K|2011 Buick Lucerne
Confirmed Service Customer
11/7/2025
Mr. Vince R. is the very best friend that has taken care of my car ever since I purchased my Buick back in 2011. He treats my car like it was his. I trust him completely to tell me exactly what the problem and how it will be fixed. Mr. Mark is a great mechanic and takes good care of my car as well. This is the BEST Service Dept. anywhere.
11/10/2025
We’re truly grateful for your kind words and your long-time trust in Vince and Mark. It’s wonderful to hear how well they’ve taken care of you and your Buick over the years. We’re proud to have them on our team.
MEMPHIS, TN
Rafael U|2024 GMC Canyon
Confirmed Service Customer
11/8/2025
Terrible
11/10/2025
We’re very sorry to hear that your recent experience was disappointing. That’s not the level of service we strive to provide. Your service advisor has been made aware of your comments.
MEMPHIS, TN
Antoine T|2025 GMC Sierra 1500
Confirmed Sales Customer
1/2/2026
Work to the very end to make the purchase of the vehicle was right for customer to very end
DEAN NICHOPOULOS
1/2/2026
It’s great to hear that Dean worked with you every step of the way to make sure the purchase was right for you from start to finish. That level of commitment is exactly what we strive for. Congratulations on your new Sierra. If there’s ever anything you need, we’re always here to help.
MEMPHIS, TN
Gloria C|2017 Buick LaCrosse
Confirmed Service Customer
1/7/2026
Great customer services
1/7/2026
We’re happy to hear you received great customer service during your recent visit. We look forward to serving you again whenever you need us.
MEMPHIS, TN
Malindl R|2023 GMC Terrain
Confirmed Service Customer
1/7/2026
Great Customer Service Experience
1/7/2026
We’re glad to hear you had a great customer service experience during your recent visit. We look forward to serving you again in the future.
MEMPHIS, TN
Ciardi L|2026 Buick Envista
Confirmed Sales Customer
1/14/2026
My experience was great and everyone was really nice and friendly. My experience with Brett Sawyer was amazing, and he made sure I was taken car of at the dealership.
BRETT SAWYER
1/14/2026
We are thrilled to hear that you had a great experience and that Brett took such excellent care of you during your visit. We truly appreciate your business and hope you are enjoying your new Buick Envista!
SARDIS, MS
Jamar J|2021 GMC Yukon
Confirmed Service Customer
1/21/2026
Was great and fast
1/22/2026
We are glad to hear that your service visit for your Yukon was both great and fast. We appreciate your business and are happy that Shaun and the team could get you back on the road quickly.
MEMPHIS, TN
Yolonna W|2024 GMC Terrain
Confirmed Service Customer
1/21/2026
Shaun always gets me in and out in a timely manner. He is always nice and kind
1/22/2026
We are so pleased to hear that Shaun consistently provides you with kind, professional service and ensures your visits are handled in a timely manner. We truly appreciate your loyalty and your kind words regarding our team.
MEMPHIS, TN
Lashana B|2017 Buick Enclave
Confirmed Service Customer
11/17/2025
Shaun was excellent
11/17/2025
Thank you for the positive feedback. We’re pleased to hear Shaun provided excellent service. We appreciate your business and look forward to helping again.
BARTLETT, TN
Lakesha N|2025 Buick Envista
Confirmed Service Customer
11/17/2025
It was great. Quick and fast service.
11/17/2025
Thank you for the positive feedback. We’re pleased to hear that Joey provided fast, quality service during your visit. We appreciate you choosing us.
MEMPHIS, TN
Darryl J|2022 Buick Encore GX
Confirmed Service Customer
12/19/2025
Vince was very professional and attended to my concerns
12/19/2025
We’re glad to hear that Vince took the time to listen to your concerns and provided professional service. We appreciate your trust and look forward to assisting you again in the future.
MEMPHIS, TN
Marilyn K|2011 Buick Lucerne
Confirmed Service Customer
12/23/2025
This is the BEST Service Dept. anywhere due to the very good mechanics who fix the problem one is having with their car. My car is taken back at the appointed time and the service advisor will update you on how and what is needed. Mr. Vince Ramirez greets me with a smile when I arrive and right away takes care of my car as if it were his. I purchased my Buick Lucerne here in 2011 and have had every service done here at what was Sunrise now Jim Keras. Still the same employees making the BEST SERVICE DEPT. anywhere.
12/23/2025
Hearing that you consider our service department the best anywhere is the highest compliment we could receive. Thank you for your loyalty, your trust, and for taking the time to share such thoughtful feedback. We truly look forward to continuing to take care of you for many years to come.
MEMPHIS, TN
Johnny T|2021 Buick Encore
Confirmed Service Customer
12/23/2025
It was very good experience and my service tech was very supported regarding my service request.
12/23/2025
We’re glad to hear that your visit was a very good one and that Sean was supportive and attentive to your service request. We look forward to serving you again.
MEMPHIS, TN
William C|2026 GMC Yukon
Confirmed Sales Customer
1/10/2026
5*
DAVID EAST
1/12/2026
We are thrilled to hear that you had a great experience with our team. It was a pleasure assisting you with the purchase of your new 2026 GMC Yukon, and we are glad David could provide you with top-notch service. We truly appreciate your business. Enjoy your new ride!
MEMPHIS, TN
Lynette L|2018 GMC Terrain
Confirmed Service Customer
1/27/2026
I had a great experience with Justin at Jim Keras. He was polite and friendly. He gave good advice and immediately got back with me concerning what my vehicle needed. I will definitely recommend Jim Keras to others.
MEMPHIS, TN
Antoine H|2014 GMC Acadia
Confirmed Service Customer
2/5/2026
Excellent service but my Check engine service airbag light is still on.
MEMPHIS, TN
Andy K|2022 GMC Terrain
Confirmed Service Customer
2/9/2026
As always the techs and people at Jim Keras GMC always to an amazing job servicing and supporting their customers cars!
BARTLETT, TN
Carole Z|2015 Buick Encore
Confirmed Service Customer
10/28/2025
Even though the price of an oil change has doubled in price, I still come there to get oil changes. You should have a ladies day like the quick oil change shops have and give a 15% discount to the ladies.
10/30/2025
We truly appreciate your loyalty and continued trust in our team, even as service costs have changed over time. We’ll be sure to share your idea with management for consideration. We appreciate your feedback and look forward to seeing you again.
MEMPHIS, TN
John C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
The entire process of my purchase was smooth quick and easy. I was treated with respect and courtesy and it the best experience I’ve had buying a vehicle.
MARIO DUNCAN
12/3/2025
We’re thrilled to hear your purchase was smooth, quick, and respectful. Mario does a great job taking care of our customers, and we appreciate you giving him a shout-out. Congratulations on your new GMC Sierra 1500!
CORDOVA, TN
Nathan W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/1/2025
Very easy process
BRETT SAWYER
12/3/2025
We’re glad to hear Brett made your experience an easy one. Congratulations on your new GMC Sierra 2500 HD, and thank you for choosing us.
COVINGTON, TN
Irma H|2024 GMC Sierra 1500
Confirmed Service Customer
12/5/2025
We had a great experience with the dealership.
12/9/2025
We’re so glad to hear you had a great experience with our dealership. If there’s anything you need in the future, we’re always here to help.
MEMPHIS, TN
George M|2024 GMC Yukon
Confirmed Service Customer
12/25/2025
The service was exceptional.
12/26/2025
We’re glad to hear that your service experience was exceptional. We look forward to serving you again in the future.
MEMPHIS, TN
Idark G|2021 GMC 1500 Sierra
Confirmed Service Customer
1/25/2026
They tried to force me to buy something I didn’t want or wasnt have to chance to pay for and then proceeded to say see you here in a town truck next week Then Massages still Showing and left a bunch of cans of whatever stuff they used inside my car
1/27/2026
Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you had during your visit. Your comments have been shared with the service manager and the general manager for their review.
MEMPHIS, TN
Twala H|2026 Buick Envista
Confirmed Sales Customer
2/13/2026
EVERY INDIVIDUAL WAS RECEPTIVE TO MY PRESENCE!!! GOD BLESS ALL OF YOU !!! SPECIAL THANKS TO MR. MOORE MY SALESPERSON AND MR. SMITH THE FINANCIER!!! AFTER 19 YEARS, IT IS MORE THAN A BLESSING AND A MIRACLE THAT I WAS ABLE TO AQUIRE A 2026 BUICK ENVISTA. GOD IS GOOD, ALL THE TIME AND ALL THE TIME GOD IS GOOD!!!
MEMPHIS, TN
James M|2023 GMC Sierra 2500 HD
Confirmed Service Customer
2/16/2026
Excellent
MEMPHIS, TN
Linda B|2013 Buick Verano
Confirmed Service Customer
2/27/2026
Shaun had my car ready the next day. Shaun is awesome advisor.
MEMPHIS, TN
Catina W|2016 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Good people fast service well done
12/16/2025
We’re glad to hear you experienced fast service and had a great visit with our team. We look forward to serving you again.
MEMPHIS, TN
Barbara M|2012 GMC Terrain
Confirmed Service Customer
12/22/2025
I had a very good experience today. The service was fast and efficient. I was met and greeted as soon as I drove up for my appointment. Professional service.
12/23/2025
We’re glad to hear that your visit was fast, efficient, and professional, and that you were greeted promptly upon arrival. We look forward to serving you again whenever you need us.
CORDOVA, TN
Cynthia C|2024 Buick Encore GX
Confirmed Service Customer
12/24/2025
My experience at the dealership was great. I was greeted with a warm welcome and had a nice sitting are to relax while I waited. The wait time wasn’t long, about an hour. Shun was my advisor and he was very friendly.
12/26/2025
We’re glad to hear you had a great experience and felt warmly welcomed when you arrived. We truly appreciate your trust and look forward to taking care of you again in the future.
BATESVILLE, MS
Mark P|2023 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
Quick service
1/2/2026
We’re glad to hear your service visit was quick and efficient. If you ever need anything in the future, we’re always here to help.
MIRAMAR BEACH, FL
Tanya G|2025 Buick Envista
Confirmed Service Customer
1/19/2026
As usual everything was done quickly and the service was excellent
1/19/2026
Thank you for being a loyal customer and for sharing your feedback. We are thrilled to hear that everything was completed quickly and that you found the service to be excellent! We truly value your business.
MEMPHIS, TN
Frazer W|2023 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Excellent Service
1/27/2026
We are glad to hear you had an excellent experience during your service visit. We truly appreciate your business, and we look forward to seeing you again!
MEMPHIS, TN
John M|2018 Buick Enclave
Confirmed Service Customer
1/23/2026
Great
1/27/2026
We are happy to hear you had a great experience during your service visit. We truly appreciate your business, and we look forward to seeing you again!
COLLIERVILLE, TN
Alice T|2025 Buick Enclave
Confirmed Service Customer
2/1/2026
The representative was very kind and considerate. I am satisfied with the outcome of this service.
MEMPHIS, TN
Daniel S|2024 GMC Sierra 1500
Confirmed Service Customer
2/11/2026
Justin was very courteous and knowledgeable and I would recommend him and the service depth 10 out of 10
OAKLAND, TN
Kim B|2025 GMC Sierra 1500
Confirmed Service Customer
3/12/2026
This was my second time coming here. The wait time was about an hour. I was really happy about that. Both times so amazing. Shaun was very attentive about my concerns. Thanks
CORDOVA, TN
Bryce W|2026 GMC Sierra 1500
Confirmed Sales Customer
2/11/2026
Tanner did a good job for a rookie. I was a little put off by the fact that I had inquired on the Silver Sierra only, but wasn’t told that it had been sold until we had driven from Jackson to see it. But I understand why, because you still had the white one on the lot that I did wind up purchasing. But if you had been upfront on the sale of the Silver truck I may or may not have made the trip to Memphis to see the white truck. So I get it. The numbers from the F&I guy were incorrect and took a couple back and forwards to get them corrected. Overall it was a very easy process. I already had my financing in place. So didn’t have go down that path with your F&I guy. Bottom line is I am pleased with my purchase and pleased with the process.
JACKSON, TN
Areecia H|2017 GMC Acadia Limited
Confirmed Service Customer
2/11/2026
Shaun did a good job at keeping me informed and update
BARTLETT, TN
Tony B|2025 Buick Envision
Confirmed Sales Customer
2/13/2026
I just loved my salesman he was so patient with me. I just love his experience helping me find the great car for me Maurice Alexander
MEMPHIS, TN
Jerry W|2021 Buick Encore
Confirmed Service Customer
2/17/2026
Great dealership. Great customer service. Brought car in to get it serviced for my parents. Justin was great and very helpful. Explained things in detail.
MEMPHIS, TN
Brandi P|2019 Buick Encore
Confirmed Service Customer
2/17/2026
Excellent and quick service!
BRIGHTON, TN
Cheryl J|2024 Buick Envista
Confirmed Service Customer
2/19/2026
It’s always great service I really appreciate it
MEMPHIS, TN
Torrie R|2026 Buick Encore GX
Confirmed Sales Customer
2/25/2026
Quick and excellent customer servic
MEMPHIS, TN
Debbie B|2020 GMC Terrain
Confirmed Service Customer
3/13/2026
It was a great experience. Our service technician Shaun was very cooperative and kept us informed throughout the process. We were able to save some money on the service performed on our 2020 Terrain. The other staff members were very helpful as well. Grateful that my husband and I made the choice to have Jim Keras fix our auto!
OLIVE BRANCH, MS
Frazer W|2023 GMC Sierra 1500
Confirmed Service Customer
4/13/2026
Execellent customer service
DEDRIC OWENS
4/14/2026
We are so pleased to hear that you received excellent customer service during your recent visit. We truly appreciate your business and look forward to taking care of you and your Sierra 1500 in the future!
MEMPHIS, TN
Margaret C|2026 Buick Envista
Confirmed Service Customer
4/30/2026
The service department was very helpful and courteous in accommodating me with a rental vehicle when my vehicle was being repaired for a few days. My ongoing daily activity was less stressful.
WEST MEMPHIS, AR
Lashondra M|2025 Buick Enclave
Confirmed Service Customer
4/22/2026
Everything was gr
VINCE RAMIREZ
4/23/2026
It is a pleasure helping you keep your Enclave in excellent condition. We truly appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Vonshunn W|2022 Chevrolet Traverse
Confirmed Service Customer
1/5/2026
Shunn was very professional he let me know what was going on with my tires
1/6/2026
We’re glad to hear that Shaun was very professional and kept you informed about your tires. Clear communication is so important, and we appreciate you trusting our team with your Traverse. We look forward to taking care of you again in the future.
MEMPHIS, TN
Thomas D|2026 Buick Enclave
Confirmed Sales Customer
2/26/2026
We had a great experience. Our salesman, Tanner Stewart, the sales manager Scott and the finance manager Brian were all excellent people to deal with and all very knowledgeable and helpful.
COVINGTON, TN
Diane B|2017 Buick Encore
Confirmed Service Customer
3/1/2026
Vince was my service advisor and he was very professional, helpful, and courteous. I appreciate his consideration towards my vehicle. Need more Service advisor like Vince.
MEMPHIS, TN
Russell N|2025 Buick Envista
Confirmed Service Customer
3/11/2026
Friendly professional.
BRIGHTON, TN
Tarsha M|2023 Buick Envision
Confirmed Service Customer
4/9/2026
I had a peasant experience and very swift informative visit. Mr. Carl was very nice and explained what I needed done to my Buick.
DEDRIC OWENS
4/9/2026
We are so glad to hear you had a pleasant and informative visit with our team. We truly appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Jo A|2025 Buick Envista
Confirmed Service Customer
4/9/2026
Fine experience just expensive
DEDRIC OWENS
4/9/2026
Thank you for sharing your feedback. We truly appreciate your business and look forward to seeing you again
LEPANTO, AR
Kimberly H|2024 GMC Terrain
Confirmed Service Customer
5/8/2026
Great job! My service tech was very professional and thorough.
JUSTIN MATTHEWS
5/8/2026
We are delighted to hear that you had a great experience servicing your Terrain with us. We appreciate your business.
MEMPHIS, TN
Frederick H|2025 Buick Enclave
Confirmed Sales Customer
12/29/2025
Our experience at the dealership was nothing short of amazing. The process was seamless. From the salesman, David East, to the Sales Manger, Buddy Cater and the Finance Dept. We were not there hours. I would highly recommend them! Thank each of you and Mr. Keras for taking such care of my wife and I. In His Care, Bishop Dr. Fredrick Howard
DAVID EAST
1/2/2026
We’re truly honored to hear that your experience was seamless and respectful of your time from start to finish. We sincerely appreciate your trust and recommendation, and it was our privilege to serve you and your wife.
CORDOVA, TN
Antonio A|2025 Buick Envista
Confirmed Service Customer
2/16/2026
Great Service. Got in and out. Made a appointment on line and was explain everything. Great job.
CORDOVA, TN
Myron G|2024 GMC Sierra 1500
Confirmed Service Customer
2/19/2026
Everything as expected and required
MEMPHIS, TN
Louise H|2019 Buick Enclave
Confirmed Service Customer
2/19/2026
Courteous, professional
WEST MEMPHIS, AR
John S|2024 GMC Terrain
Confirmed Service Customer
2/20/2026
Vince was on top of things.
MEMPHIS, TN
Jeffrey R|2025 GMC Yukon
Confirmed Service Customer
2/23/2026
They took care of my car in a timely manner
MEMPHIS, TN
Deon A|2026 Buick Envista
Confirmed Sales Customer
3/10/2026
It was amazing, and Mr. Marcus did a great job
MEMPHIS, TN
Jim S|2022 GMC Terrain
Confirmed Service Customer
3/13/2026
The service was very good. We appreciate you taking care of our vehicle
MEMPHIS, TN
Mike D|2023 GMC Yukon
Confirmed Service Customer
4/15/2026
Fast efficient and friendly service
VINCE RAMIREZ
4/16/2026
We are so glad to hear that your service visit was fast, efficient, and friendly. We appreciate your business and look forward to seeing you for your next maintenance visit!
MEMPHIS, TN
Steven R|2025 GMC Sierra 1500
Confirmed Service Customer
4/21/2026
My service advisor Sean was great! He got me I. And out the door promptly and was very helpful.
DEDRIC OWENS
4/21/2026
It’s wonderful to know that your experience with our service department was seamless and timely. We’re glad Shaun could assist you so effectively. We appreciate your business and look forward to seeing you and your Sierra 1500 for your next maintenance visit!
MEMPHIS, TN
Gwendolyn F|2023 Buick Envision
Confirmed Service Customer
11/9/2025
Shaun is a very nice and cordial person to work with. The service was fast and very professional.
11/10/2025
We’re so glad to hear that Shaun and our team provided fast, professional service and made your visit a pleasant one. We truly appreciate your business and look forward to serving you again.
PROCTOR, AR
Craig T|2025 Buick Enclave
Confirmed Sales Customer
11/10/2025
Mario was great
MARIO DUNCAN
11/10/2025
We’re so glad to hear that Mario provided a great experience during your visit. Congratulations on your new 2025 Buick Enclave!
MEMPHIS, TN
Marty J|2021 GMC 1500 Sierra
Confirmed Service Customer
2/14/2026
Very prompt and courteous service
ARLINGTON, TN
Jerome D|2025 Buick Envista
Confirmed Service Customer
2/18/2026
Very welcoming atmosphere, professionalism, and great customer service
MEMPHIS, TN
David G|2023 Chevrolet Traverse
Confirmed Service Customer
2/27/2026
Made a appointment for my 2023 Chevy Traverse was able to get it in for service the same day .I had my oil changed and tires rotated . The Traverse was ready with in an hour and Derrick the Service Rep called and said it was ready for pick up. Thanks !
MEMPHIS, TN
Shonna P|2026 Buick Encore GX
Confirmed Sales Customer
3/2/2026
It was a nice experience
MEMPHIS, TN
Deborah H|2015 Buick LaCrosse
Confirmed Service Customer
3/9/2026
He was very polite and helpful
MEMPHIS, TN
Robert A|2016 GMC 1500 Sierra
Confirmed Service Customer
3/8/2026
N/a
ATOKA, TN
Queeneaster A|2022 GMC Acadia
Confirmed Service Customer
3/9/2026
Justin was professional and on task ..even tho our first encounter was a little unsettling…but he came back with a win …I would treat him to lunch if it was possible…SUNRISE/JIM KERAS BUICK is the only place I bring my granny mobile to get serviced…everyone I have encountered been TOP TIER in customer service,being potential and kind…I will be upgrading soon and this is where I will be doing my business with😊
MEMPHIS, TN
Rhonda C|2026 Buick Encore GX
Confirmed Sales Customer
3/12/2026
Mr. Brett Sawyer did an awesome job helping me purchase my brand new car. He was polite and kept me informed throughout the entire process. I look forward to future business with Mr. Brett Sawyer and the people at Jim Keras Buick GMC.
HOLLY SPRINGS, MS
Darryl J|2022 Buick Encore GX
Confirmed Service Customer
4/13/2026
Was shocked at the cost for repairing what I thought would be a simple fix and the length of time without a vehicle or loaner vehicle, while my vehicle just sat waiting for repairs to be started.
VINCE RAMIREZ
4/13/2026
We're very sorry to hear that the repair costs and the wait time caught you off guard. We aim for transparency and efficiency, and it sounds like we missed the mark for you this time. Your comments have been forwarded to our service manager.
MEMPHIS, TN
Ronald M|2021 GMC 1500 Sierra
Confirmed Service Customer
1/21/2026
Shawn, my service representative was great. He was knowledgeable, efficient, and went above and beyond to ensure my complete satisfaction. I would highly recommend him and the dealership to anyone needing service.
1/22/2026
Thank you so much for your wonderful feedback regarding your recent service visit! We are delighted to hear that Shaun provided such knowledgeable and efficient service for your Sierra 1500. We look forward to serving you again in the future!
BURLISON, TN
Crystal M|2022 Buick Envision
Confirmed Service Customer
1/22/2026
Good
1/22/2026
We are happy to hear that everything went well during your service visit. We appreciate your business.
SOMERVILLE, TN
Tommy P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/16/2026
very good
ENID, MS
James B|2026 GMC Sierra EV
Confirmed Service Customer
2/17/2026
The waiting time was limlted and the service rep kept me informed of the progress.
MEMPHIS, TN
Whitney W|2012 Buick Verano
Confirmed Service Customer
2/20/2026
Great experience!! Justin helped a lot with making sure my car service needs were met. Thanks to everyone
MEMPHIS, TN
Arthur B|2024 Buick Envista
Confirmed Service Customer
2/23/2026
I'm always happy to come to Jim Keras to get my oil changed. good and great cotomer service here.
MEMPHIS, TN
Dwanda W|2025 Buick Envision
Confirmed Sales Customer
3/11/2026
Everything went great
GREENVILLE, MS
Malindl R|2023 GMC Terrain
Confirmed Service Customer
5/4/2026
GREAT CUSTOMER SERVICE EXPERIENCE
VINCE RAMIREZ
5/5/2026
Thank you for the wonderful feedback! We’re glad Vince provided you with excellent service for your Terrain. Our goal is to make every visit exceptional, and it’s great to know we hit the mark.
MEMPHIS, TN
Bobby P|2023 Buick Envision
Confirmed Service Customer
12/24/2025
N/A
12/24/2025
We appreciate you choosing us for your service needs and are glad you trusted our team with your Envision.
WEST MEMPHIS, AR
Stacey H|2026 Buick Enclave
Confirmed Sales Customer
1/10/2026
My recent buying experience with this dealership has turned out to be an absolute nightmare. Buyer beware! I personally would not recommend this dealership to anyone.
MAURICE ALEXANDER
1/12/2026
Thank you for sharing your feedback. We are very concerned to read about your recent experience, as we always strive to provide a transparent and positive buying process. Your satisfaction is very important to us, and we are sorry that we have not met your expectations with your new 2026 Buick Enclave.
CAMDEN, TN
Irma H|2024 GMC Sierra 1500
Confirmed Service Customer
2/4/2026
Great service
MEMPHIS, TN
Michael L|2019 Buick Encore
Confirmed Service Customer
2/5/2026
Good Service.
PROCTOR, AR
Ronda B|2017 Buick LaCrosse
Confirmed Service Customer
2/6/2026
Technicians always helpful and polite and recent service visits have been quick. Waiting room is clean and spacious.
MEMPHIS, TN
Johnny R|2015 GMC 1500 Sierra
Confirmed Service Customer
2/19/2026
Great experience Quick and courteous service
MUNFORD, TN
Felicia I|2018 GMC Terrain
Confirmed Service Customer
2/21/2026
While I was satisfied with the service, I was disappointed that I was charged 855 dollars for labor.
MEMPHIS, TN
Monica G|2026 GMC Yukon
Confirmed Service Customer
2/23/2026
Best dealership I have been, very kind and helpful, going above and beyond to make all my need and likes come true
BARTLETT, TN
Shaunda B|2018 GMC Acadia
Confirmed Service Customer
2/25/2026
I always have a pleasant experience when getting my vehicle serviced. The waiting time was not long, and the customer service was excellent.
MEMPHIS, TN
Robert C|2023 GMC Sierra 1500
Confirmed Service Customer
4/2/2026
Shawn is awesome to work with . He keeps you updated every step of the way
DEDRIC OWENS
4/2/2026
Thank you so much for taking the time to share your experience with us! We look forward to seeing you for your next service!
RED BANKS, MS