Our Reviews

Weltha H|2014 Buick Enclave

Confirmed Service Customer

8/9/2025

Friendly helpful staff

8/11/2025

We’re glad to hear you found our staff friendly and helpful. We appreciate your business and look forward to assisting you again in the future.

Business Response

MEMPHIS, TN

Steven S|2024 Buick Envista

Confirmed Service Customer

8/10/2025

Stop trying to force people to pay for things they can't afford or dont have to pay for.

8/11/2025

Thank you for sharing your feedback. We're sorry to hear about your concerns. Our service manager has been made aware of your comments.

Business Response

DRUMMONDS, TN

William P|2025 Buick Envista

Confirmed Sales Customer

7/28/2025

Was quick ,efficient and easy to do business with.

BRETT SAWYER

7/28/2025

We’re glad to hear your experience was quick, efficient, and easy, just the way car buying should be. Brett appreciates the kind words, and we’re grateful you chose us for your new 2025 Buick Envista. Enjoy the ride!

Business Response

OAKLAND, TN

Garfield H|2019 Chevrolet Impala

Confirmed Service Customer

7/30/2025

Mr Joey took care of me on a timely manner. That's why I like dealing with him

7/31/2025

We’re glad to hear Joey took great care of you in a timely manner. We appreciate your continued trust in him and look forward to serving you again!

Business Response

MEMPHIS, TN

Linda W|2020 Buick Encore GX

Confirmed Service Customer

8/4/2025

When you buy something expensive, you like to have something to show for it. I can't say, here, look under my car and admire my $800 car part! I was hoping a little WD 40 would take care of it. Thank you for fixing it so it wouldn't beep telling me to put it in park! Crazy! It was I park!

8/5/2025

We’re glad we could get that pesky “put it in park” alert taken care of for you. Joey and the team appreciate your patience, your sense of humor, and your continued trust in us!

Business Response

MEMPHIS, TN

Latricia B|2012 Buick Verano

Confirmed Service Customer

8/11/2025

I was able to schedule my appointment for the date requested without any issues. Staff was courteous and shared detailed information about my vehicle. My car was ready in no time!

8/11/2025

We’re glad we could get your appointment scheduled easily and have your vehicle ready quickly. We appreciate your kind words about Justin and our team, and we look forward to seeing you again.

Business Response

MEMPHIS, TN

Jeffrey R|2025 GMC Yukon

Confirmed Sales Customer

8/18/2025

Brett was so professional and his attention to detail was extraordinary. They really care about the customer there

BRETT SAWYER

8/19/2025

We’re thrilled to hear Brett’s professionalism and attention to detail made your experience stand out. We truly care about our customers, and it’s wonderful to know that came through. Congratulations on your new Yukon.

Business Response

MEMPHIS, TN

James F|2024 Buick Envision

Confirmed Sales Customer

8/1/2025

I’m a current customer, and I bought several vehicles from this dealership and I have always been treated fairly well

BRETT SAWYER

8/5/2025

We truly appreciate your continued loyalty and are honored to have earned your trust over the years. We're glad to hear you've consistently been treated well, and Brett and the team were happy to assist with your most recent purchase. Enjoy your new Envision!

Business Response

MUNFORD, TN

Leslie P|2025 Buick Envista

Confirmed Sales Customer

8/1/2025

Our experience was extremely positive. Everyone was helpful and patient throughout the process.

DAVID EAST

8/5/2025

We're so glad to hear your experience was extremely positive and that David and the team were helpful and patient throughout the process. We appreciate your business and hope you’re loving your new Envista!

Business Response

BARTLETT, TN

Gregory R|2020 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

Very nice. and they answer all my question concerning my vehicle

8/11/2025

Thank you for your kind words. We’re glad Justin was able to answer all your questions and provide a helpful, friendly experience. We appreciate your business!

Business Response

HORN LAKE, MS

Nancy S|2025 Buick Encore GX

Confirmed Sales Customer

8/12/2025

It was good

BRETT SAWYER

8/12/2025

We’re glad to hear you had a good experience with us. Thank you for choosing our team, and we hope you’re enjoying your new Encore GX!

Business Response

MEMPHIS, TN

Sharleda D|2025 Buick Envista

Confirmed Sales Customer

8/12/2025

Mr. Alexander was very attentive of what I was shopping for. He was patience and knowledgeable of Buick products. I was so satisfied that I referred 2 people to visit Jim Keras Buick and ask for him, simply because he gives great service.

MAURICE ALEXANDER

8/12/2025

We’re happy to hear you had such a great experience and that we could assist in finding exactly what you were looking for. It means a lot to know you were satisfied enough to refer others. Thank you for your trust and confidence in us.

Business Response

MEMPHIS, TN

Marlo R|2020 GMC Canyon

Confirmed Service Customer

8/14/2025

The sales person Joey, was very helpful and friendly.

8/14/2025

We’re glad Joey was able to help and make your visit a friendly one. We appreciate you choosing us.

Business Response

MEMPHIS, TN

Marilyn K|2011 Buick Lucerne

Confirmed Service Customer

8/20/2025

I had a very unique problem with the drain to the condensation from the A/C being stopped up. Mr. Vince knew exactly what it was and had Mr. Mark take over. He took all of the carpet out, dried them, dried up the floor under the carpet and of course unstopped the drain. When dried, he put all of the carpet back in place and laid the $2.03 in coins that he found on the carpet for me. Mr. Mike also checked on the process being done. Also, had the oil changed and tires rotated. This Service Dept. is the very BEST anywhere.

8/26/2025

We’re so glad to hear that the team was able to take care of your A/C condensation issue so thoroughly. It’s great that everything from removing and drying the carpets to restoring them — and even saving the coins — was handled with care. We’re proud to know their efforts made such a positive impression, and we truly appreciate your trust in us.

Business Response

MEMPHIS, TN

Robert D|2020 Chevrolet Suburban

Confirmed Service Customer

8/13/2025

Excellent and friendly service.

8/13/2025

We’re happy to hear the service was both excellent and friendly. That’s exactly the kind of experience we aim to provide every visit.

Business Response

MILLINGTON, TN

Anthony V|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/13/2025

Easy. Made Appointment on line. Dropped truck off and it was completed in about an hour Great Experience

8/13/2025

We’re glad the online appointment process was smooth and convenient. It’s great to hear the work was completed quickly and that the experience was excellent from start to finish.

Business Response

MEMPHIS, TN

Karia N|2025 GMC Terrain

Confirmed Service Customer

8/16/2025

I initially had a bad experience with one of the service advisors but as soon as I told the secretary what happened, I found out later that Jim Keras made it right and apologized for the incident and I can confidently say that I will be back.

8/19/2025

We’re sorry to hear that things didn’t start off well, but we’re glad our team was able to make it right and earn back your confidence. Your feedback is very important to us, and we look forward to welcoming you back for future visits!

Business Response

MILLINGTON, TN

Irma H|2024 GMC Sierra 1500

Confirmed Service Customer

8/20/2025

It's was nice to get in and get out quick.

8/26/2025

We’re glad to know your visit went smoothly and that the service was quick and efficient. Getting in and out without delay makes a big difference, and we appreciate you sharing your experience with us. We look forward to helping you again next time!

Business Response

MEMPHIS, TN

Gustavo B|2024 GMC Canyon

Confirmed Service Customer

8/22/2025

All good 👍

8/26/2025

We’re glad to hear everything went well with your Canyon’s service. We appreciate your trust in us and look forward to seeing you again for future visits!

Business Response

MEMPHIS, TN

Ingrid B|2007 GMC Envoy

Confirmed Service Customer

8/23/2025

Customer Service

8/26/2025

We’re glad to know you had a positive customer service experience with us. We appreciate you trusting us with your Envoy and look forward to continuing to provide you with excellent service on your future visits.

Business Response

MEMPHIS, TN

Lawrence W|2012 GMC Terrain

Confirmed Service Customer

8/18/2025

Really expensive for what was done, they did a great job. When I got SUV back it stated I needed an oil change wish they had changed it so I won't have to go back to receive it.

8/19/2025

We’re glad to hear that the work was done well, though we're sorry you felt the cost was high and that the oil change wasn’t completed at the same time. We appreciate your business and hope to make your next experience smoother.

Business Response

MEMPHIS, TN

Ashley S|2025 GMC Yukon XL

Confirmed Sales Customer

8/25/2025

Great and knowledgeable.

BRETT SAWYER

8/26/2025

We’re so glad to hear your experience was great and that the team made everything clear and easy. Enjoy your new Yukon XL, and we truly appreciate your trust in us.

Business Response

JONESBORO, AR

Bryan H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/8/2025

This rating is not for the work the service department did, they did a good job. The rating is for the sensor that failed a month after we got the vehicle, it was talked about the pre-inspection process and how thorough it was. I would think that should of been caught. When the service department called me to tell me that this part wasn't covered by the warranty(of course it wasn't). He said he was going to check with the used car manager about having to pay it since we just got it and I felt it should of been caught in the pre-inspection. There was no follow up from that and my contact info was written down wrong causing a day delay in response also.

9/9/2025

We truly appreciate you bringing this to our attention so we can address it with our team and prevent this from happening again. Your trust is important to us.

Business Response

NESBIT, MS

Joseph H|2025 GMC Yukon

Confirmed Sales Customer

7/28/2025

I had a wonderful experience. Everyone was very professional and respectful. Brett was amazing and very knowledgeable.

BRETT SAWYER

7/31/2025

We’re thrilled to hear you had a wonderful experience and that Brett provided knowledgeable and professional service throughout the process. We truly appreciate your kind words and are grateful you chose us for your new Yukon. Enjoy the ride!

Business Response

COLLIERVILLE, TN

Evon R|2025 Buick Envista

Confirmed Sales Customer

7/31/2025

Great experience Maurice my salesman was great….and he made sure I got exactly what I wanted . Thanks Jim Keras

RIPLEY, TN

Xavier S|2025 Buick Encore GX

Confirmed Sales Customer

8/5/2025

Super Fast Super Friendly Super Team

BRETT SAWYER

8/5/2025

We’re thrilled to hear your experience was super fast, super friendly, and delivered by a super team! Brett and the crew appreciate your kind words, and we’re grateful you chose us for your new Encore GX. Enjoy the ride!

Business Response

MEMPHIS, TN

Gloria C|2017 Buick LaCrosse

Confirmed Service Customer

8/22/2025

Great work, and good customer services

8/26/2025

We’re so glad to hear you were happy with both the quality of the work and the customer service you received. We truly appreciate your feedback and look forward to assisting you again with your LaCrosse in the future!

Business Response

MEMPHIS, TN

Mohammad H|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/3/2025

Everything was vary good service

BRETT SAWYER

9/3/2025

Thank you for your kind words! We’re glad to hear your sales experience went very well. Enjoy your new Sierra 2500 HD, and we look forward to helping you again in the future!

Business Response

BARTLETT, TN

Catrina C|2024 GMC Terrain

Confirmed Service Customer

9/10/2025

I’m appointment was set for 12:00 pm but I got a call from Justin explaining he would take me before my scheduled appointment everything worked out for me because I had other errands to run that day

9/11/2025

We’re so glad Justin was able to get you in earlier than scheduled and help make your day a little easier. We truly appreciate your kind words and look forward to serving you again with your Terrain!

Business Response

MEMPHIS, TN

Devin D|2024 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

I didnt receive the little reminder sticker in the windshield this time. Call me old school but it's really nice to have

9/11/2025

We’re glad to hear your service went well, but we apologize that the reminder sticker wasn’t placed on your windshield this time. We completely understand how helpful that small detail can be, and we’ll make sure our team pays closer attention moving forward. We appreciate you bringing this to our attention!

Business Response

MEMPHIS, TN

Shontav W|2025 Buick Envista

Confirmed Sales Customer

8/21/2025

Brett was extremely helpful and attentive.

BRETT SAWYER

8/26/2025

We’re so glad to hear your experience was such a positive one. It’s wonderful to know you felt supported and well taken care of throughout the process. Congratulations on your new Buick Envista — we hope you enjoy every mile!

Business Response

MEMPHIS, TN

Richard R|2019 Buick Enclave

Confirmed Service Customer

9/1/2025

Easy appointment when I wanted it. Vince remembered me and took over to get what was needed and get me on my way as quickly as possible.

9/3/2025

Thank you for sharing this great feedback! We’re glad scheduling was easy and that we could get you in at a time that worked best for you. We truly appreciate your trust and look forward to continuing to provide you with smooth, timely service in the future.

Business Response

MEMPHIS, TN

Dennis D|2024 GMC Canyon

Confirmed Service Customer

9/19/2025

Shaun did a great job. He helped with a concern I had and got my truck in earlier than I expected and back out in good time. Shaun had a positive attitude and was willing help in any way if needed.

9/22/2025

We appreciate your kind words and look forward to serving you again!

Business Response

MEDINA, TN

Jonathan W|2024 GMC Terrain

Confirmed Service Customer

9/28/2025

It is always a pleasant experience having service done at Jim Keras. The staff are so nice and courteous and the waiting area is very comfortable.

9/29/2025

We’re so glad to hear every service visit is a pleasant experience and that our team’s courtesy and the comfortable waiting area make a difference. We truly appreciate your kind words and look forward to serving you again with your Terrain!

Business Response

HORN LAKE, MS

Matthew O|2025 Buick Envista

Confirmed Sales Customer

9/28/2025

Excellent car buying experience. Gene and Buddy were great to work with.

GENE WRIGHT

9/29/2025

We’re so glad to hear your car-buying experience was excellent and that Gene and Buddy took great care of you. Congratulations on your new 2025 Buick Envista, and we truly appreciate you choosing us!

Business Response

BARTLETT, TN

Chuck L|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/8/2025

I had a great experience from start to finish. Both my salesman and sales manager went above and beyond to make me happy

DEAN NICHOPOULOS

10/9/2025

We’re thrilled to hear you had a great experience from start to finish. Dean and the team will be so glad to know they went above and beyond to make your purchase a happy one. Enjoy your new Sierra 2500 HD!

Business Response

PIPERTON, TN

Michael C|2024 Buick Envista

Confirmed Service Customer

10/8/2025

They were very courteous and repair was done incredibly quickly

10/9/2025

We’re glad to hear Vince and the team provided courteous service and completed your repair so quickly. We appreciate your trust and look forward to helping with your Envista again!

Business Response

MEMPHIS, TN

Jo S|2025 Buick Envista

Confirmed Service Customer

10/10/2025

While the service center has been great and the associate I’ve worked with. My complaint is that I shouldn’t even be having to use them this soon after purchasing a new vehicle. I’ve had to come in twice since my purchase just a month ago

10/14/2025

We completely understand how frustrating it can be to have to return for service so soon after purchasing a new vehicle. While we’re glad to hear our team took good care of you, we’d like to help ensure your Envista continues to perform as it should. Please don’t hesitate to reach out directly if any additional concerns come up.

Business Response

LEPANTO, AR

Sundry R|2019 Buick Encore

Confirmed Service Customer

8/10/2025

Fast service

8/13/2025

We’re glad to hear you received fast service. We appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Jim S|2022 GMC Terrain

Confirmed Service Customer

9/11/2025

My experience at GM dealership was very good. Obtaining an appoint was great timing for me and the service rendered was necessary for the maintenance and well-being of my vehicle. I would like to thank the technicians for their care.

9/11/2025

We’re so glad to hear your service experience went smoothly and that the timing worked out perfectly for you. We look forward to serving you again!

Business Response

MEMPHIS, TN

Lytania B|2024 Buick Envista

Confirmed Service Customer

9/19/2025

Mr. Shaun was very professional and ensured that my claim was completed with the vendor. The ABS brake light was on when I got in the car and Mr. Shaun immediately addressed it and followed up to make sure that no other issues occurred.

9/19/2025

We’re so glad to hear we handled your claim professionally and quickly addressed the ABS light to ensure everything was taken care of. We truly appreciate your feedback and look forward to serving you again with your Envista!

Business Response

MEMPHIS, TN

Monica T|2025 Buick Envista

Confirmed Service Customer

9/26/2025

Everything went well I enjoyed the customer service.

9/26/2025

We’re so glad everything went well and that you enjoyed the customer service during your Envista visit. We appreciate your kind words and look forward to serving you again!

Business Response

MEMPHIS, TN

Matthew M|2024 Buick Encore GX

Confirmed Service Customer

9/26/2025

Mr. Justin was great!! I showed up early and he still got it done. The wait wasn't long at all

9/26/2025

We’re so glad to hear Justin took great care of you, got your Encore GX serviced even earlier than scheduled, and kept the wait time short. We truly appreciate your kind words and look forward to serving you again!

Business Response

MARION, AR

Dorothy J|2017 GMC Terrain

Confirmed Service Customer

9/26/2025

Shaun was very nice and helpful Thanks 👍

9/26/2025

We’re so glad to hear Shaun was kind and helpful during your visit. We truly appreciate your feedback and look forward to serving you again with your Terrain!

Business Response

MEMPHIS, TN

Venita L|2019 Chevrolet Sonic

Confirmed Service Customer

9/29/2025

My car was kept for 3 days. No car loaner. I missed making money and I had to pay them 223.00. I still drive off with a messed up car. I couldn't afford to get it fixed.

9/30/2025

Thank you for sharing your experience. We're sorry for the inconvenience of being without your car for several days while we diagnosed the issues with your vehicle. Please know we understand that unexpected repair costs can be difficult, and we’ll be here whenever you’re ready to move ahead with the work.

Business Response

CORDOVA, TN

Helen F|2018 Buick Encore

Confirmed Service Customer

10/14/2025

Came in for a oil change and had a horrible experience with Jim Keras GMC on Covington Pike😡

10/14/2025

We’re very sorry to hear that your visit didn’t meet expectations. That’s not the experience we want anyone to have with us. Our service manager has been made aware of your comments. We truly appreciate your feedback and the chance to improve.

Business Response

MEMPHIS, TN

Henry L|2017 GMC Canyon

Confirmed Service Customer

8/14/2025

I scheduled my service for 11:30 am and I walked in a few minutes before the scheduled time. My vehicle was accepted and my service, advisor asked me are you staying or leaving the vehicle. said, staying! He said we will get it out as soon as possible. Within a short period of time, my service advisor was calling me to accept my vehicle. I am completely satisfied with the service.

8/15/2025

We’re glad your visit was smooth and efficient. It’s great to know your vehicle was taken in right away and completed promptly. We appreciate the feedback and look forward to serving you again!

Business Response

MEMPHIS, TN

Kimberly C|2016 GMC Acadia

Confirmed Service Customer

9/8/2025

👏🏼👏🏼👏🏼 quick diagnosis and my car was ready to go the next day way to go Jeremy the technician that worked on my car.

9/9/2025

We’re so glad Jeremy was able to quickly diagnose and repair your Acadia to get you back on the road the very next day. We look forward to serving you again!

Business Response

MARION, AR

Latonya T|2023 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

We asked for paperwork on the tire monitor problem and the guy at front desk was very rude, but he’s not rude to other race….. We spend our money like everyone else….Thanks

9/11/2025

Thank you for sharing your experience with us. We want to sincerely apologize for the way you were treated when you asked about the paperwork. No customer should ever feel disrespected or treated differently. We take concerns like this extremely seriously and will be addressing it with our team right away.

Business Response

MEMPHIS, TN

Stephen C|2025 GMC Acadia

Confirmed Service Customer

9/27/2025

In & out in good time, excellent service

9/29/2025

We’re glad to hear your Acadia service was quick and handled with excellent care. We look forward to serving you again!

Business Response

MASON, TN

Michael S|2025 GMC Yukon XL

Confirmed Sales Customer

9/27/2025

My experience from inquiring about the vehicle over the internet to my interaction with your Salesman Brett Sawyer was a great experience. My wife and I both felt Brett was genuine and we most appreciated that. Brett knew the vehicle and he was there helping us at every step with all our questions. But the experience did not stop there. Your Finance Staff was great and courteous. Thank You Bethany and Buddy. There is a reason why Brett has plaques and awards at his desk. He deserves them. Thank You Brett for making our purchasing experience a Great One. Michael and Daphne.

BRETT SAWYER

9/29/2025

We’re thrilled to hear your entire experience was such a great one. Brett’s knowledge, genuine care, and dedication truly shine through, and we’re glad you felt supported every step of the way. Congratulations on your new Yukon XL, and thank you for trusting us with such an important purchase!

Business Response

BRANDON, MS

Chuck L|2026 GMC Sierra 2500 HD

Confirmed Service Customer

10/9/2025

Good experience

10/14/2025

We’re glad to hear you had a good experience and appreciate you choosing us for your Sierra’s service. We look forward to helping you again next time!

Business Response

PIPERTON, TN

Lawrence D|2025 GMC Acadia

Confirmed Sales Customer

10/13/2025

Was good with the exception of having to jump through hoops to get the vehicle based on a pre-approval from my credit union and requiring a tracking number of the check being sent.

DARRELL BAKER

10/14/2025

thank you for your honest feedback and for choosing to work with us. We’re glad to hear most of your experience went well, and we appreciate your patience with the financing process. Sometimes credit union procedures can add a few extra steps, but we do our best to make it as smooth as possible. Enjoy your new Acadia!

Business Response

CORDOVA, TN

Heather G|2025 Buick Envista

Confirmed Sales Customer

8/25/2025

Brett was so attentive and didn’t settle till we had what we wanted!

BRETT SAWYER

8/26/2025

We’re so glad to hear your experience was a positive one. It means a lot knowing Brett stayed attentive and worked hard until you had exactly what you wanted. Congratulations on your new Envista, and we truly appreciate you choosing us!

Business Response

MUNFORD, TN

Barbara J|2022 Buick Envision

Confirmed Service Customer

9/1/2025

I had my vehicle serviced recently, that included oil change, fuel/air carbon cleaning, transmission fluid exchange service & other things that the 45,000 mile service required! I noticed there is some fluid leaking from the front driver side! I did NOT have any leaking fluids prior to the visit!

9/3/2025

Thank you for letting us know. We’re very sorry to hear that you noticed a fluid leak after your recent 45,000-mile service. Since you did not have any leaking issues before the visit, we absolutely want to check this right away. Please bring the vehicle back at your earliest convenience so our service team can inspect the source of the leak and make it right. Your satisfaction and peace of mind are very important to us, and we’ll do everything we can to resolve this quickly.

Business Response

MEMPHIS, TN

Rhonda S|2017 Buick Envision

Confirmed Service Customer

9/17/2025

Quick and reasonable price, very satisfied

9/18/2025

We’re so glad to hear your service was quick, fairly priced, and left you very satisfied. Dedric and the team will appreciate your kind words. We look forward to serving you again with your Envision!

Business Response

MEMPHIS, TN

Joseph I|2022 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

Outstanding, Service Advisor Shawn Owens was professional, knowledgeable and answered all of my questions without any hesitation.

9/18/2025

We’re so glad to hear we provided outstanding service with professionalism, knowledge, and clear answers to all your questions. We truly appreciate your feedback and look forward to serving you again with your Tahoe!

Business Response

MEMPHIS, TN

Edna A|2025 Buick Enclave

Confirmed Service Customer

9/17/2025

Excelente customer service and the wait time was short , they were all very nice

9/18/2025

We’re so glad to hear you received excellent customer service, had a short wait time, and found everyone to be so nice. We look forward to serving you again with your Enclave!

Business Response

Byhalia, MS

Tammy B|2013 Buick Encore

Confirmed Service Customer

10/13/2025

Vince was great to work with, very helpful and apologetic when it took longer than I was initially told. So far my Encore is working g great after the coolant system repairs.

10/14/2025

We’re happy to hear Vince took great care of you and kept you informed throughout the process. We appreciate your patience while the repairs were completed and are glad to know your Encore is running great again!

Business Response

MILLINGTON, TN

Jodi S|2025 Buick Envista

Confirmed Sales Customer

10/13/2025

We had an excellent experience at Jim Keras Buick GMC. They went above and beyond to give us the best deal and everyone was friendly and easy to work with. I highly recommend our sales person, Brett Sawyer. There was one issue that came up regarding a GM incentive and management really surprised me by giving us the discount even though the system wouldn’t apply it. This saved me the time and hassle of contacting GM and trying to sort it out afterward. Seldom do I find companies willing to do this so I was very impressed with Jim Keras Buick regarding this issue. Five stars for sure and I’ll recommend their dealership to everyone I know.

BRETT SAWYER

10/14/2025

We’re thrilled to hear about your excellent experience and that Brett and the team went above and beyond to make things right. That’s exactly how we believe business should be done. We appreciate your trust and your kind words about our commitment to fairness and customer care. Enjoy your new Buick Envista.

Business Response

ARLINGTON, TN

Janet O|2025 Buick Enclave

Confirmed Sales Customer

8/18/2025

Amazing Experience! I had no idea what I wanted and my sales rep (Tamela Jordan) walked me through everything and when I had my mind made up on what I wanted, she did everything possible to help me get it

TAMELA JORDAN

8/19/2025

We’re thrilled to hear that your experience was amazing and that our team took the time to guide you through the process until you found exactly what you wanted. We’re glad we could help make it happen and truly appreciate you choosing us. Congratulations on your new Enclave, and we look forward to being here for you in the future!

Business Response

MEMPHIS, TN

Bonita L|2026 Buick Encore GX

Confirmed Sales Customer

10/19/2025

Tanner and Scott were very detailed and helpful, which made my overall decision to purchase a vehicle at this dealership much easier. They made the buying process seamless.

TANNER STEWART

10/23/2025

We’re thrilled to hear that Tanner and Scott made your car-buying experience so detailed, helpful, and seamless. Congratulations on your new 2026 Buick Encore GX!

Business Response

MEMPHIS, TN

Kent N|2026 GMC Yukon

Confirmed Sales Customer

10/22/2025

Brett Sawyer was quick, efficient and knowledgeable during our visit.

BRETT SAWYER

10/23/2025

We’re glad to hear that Brett provided quick, efficient, and knowledgeable service during your visit. Congratulations on your new 2026 GMC Yukon.

Business Response

CORDOVA, TN

James K|2025 GMC Sierra 1500

Confirmed Sales Customer

10/24/2025

No complaints at all everything ran smooth

DEAN NICHOPOULOS

10/27/2025

We’re happy to hear that everything went smoothly and that Dean made your experience a great one. Congratulations on your new 2025 GMC Sierra 1500!

Darren P|2025 GMC Sierra 1500

Confirmed Sales Customer

11/2/2025

He was on point about his knowledge of the vehicle

TANNER STEWART

11/3/2025

We’re glad to hear that Tanner impressed you with his knowledge of the vehicle and made your experience a great one. Congratulations on your new 2025 GMC Sierra 1500.

Business Response

MEMPHIS, TN

Gwendolyn F|2023 Buick Envision

Confirmed Service Customer

11/9/2025

Shaun is a very nice and cordial person to work with. The service was fast and very professional.

11/10/2025

We’re so glad to hear that Shaun and our team provided fast, professional service and made your visit a pleasant one. We truly appreciate your business and look forward to serving you again.

Business Response

PROCTOR, AR

Craig T|2025 Buick Enclave

Confirmed Sales Customer

11/10/2025

Mario was great

MARIO DUNCAN

11/10/2025

We’re so glad to hear that Mario provided a great experience during your visit. Congratulations on your new 2025 Buick Enclave!

Business Response

MEMPHIS, TN

April D|2025 Buick Envista

Confirmed Sales Customer

11/17/2025

Great!

MAURICE ALEXANDER

11/17/2025

Thank you for the positive feedback. We’re pleased to know your sales experience with Maurice went great. We appreciate your business!

Business Response

MEMPHIS, TN

Willie W|2025 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Great services from my sale agent and finance manger.

TAMELA JORDAN

11/24/2025

We’re glad to hear you received great service from both your sales agent and our finance manager. Tamela and the team truly appreciate your kind words. Congratulations on your new Sierra 1500!

Business Response

MEMPHIS, TN

Jerry B|2015 Buick Enclave

Confirmed Service Customer

10/15/2025

Fast

10/16/2025

We're glad to hear your service visit was fast. We look forward to serving you again.

Business Response

BARTLETT, TN

Heather G|2025 Buick Envista

Confirmed Service Customer

10/21/2025

Kevin made sure my car was ready at the time I told him I was returning. Very warm and inviting greeting.

10/23/2025

We’re happy to hear that our team provided such a warm, welcoming experience and made sure your vehicle was ready right on time. We appreciate your kind words and look forward to serving you again.

Business Response

MUNFORD, TN

Denistress L|2018 Buick Encore

Confirmed Service Customer

10/27/2025

Great customer service 👏

10/27/2025

We’re so glad to hear you received great customer service from our team. We truly appreciate your kind words and look forward to seeing you again.

Business Response

MEMPHIS, TN

Carole Z|2015 Buick Encore

Confirmed Service Customer

10/28/2025

Even though the price of an oil change has doubled in price, I still come there to get oil changes. You should have a ladies day like the quick oil change shops have and give a 15% discount to the ladies.

10/30/2025

We truly appreciate your loyalty and continued trust in our team, even as service costs have changed over time. We’ll be sure to share your idea with management for consideration. We appreciate your feedback and look forward to seeing you again.

Business Response

MEMPHIS, TN

Alexander G|2026 GMC Yukon

Confirmed Sales Customer

11/5/2025

Great service! Easy to work with

BRETT SAWYER

11/5/2025

We’re so glad to hear that Brett made your car-buying experience easy and enjoyable. We truly appreciate your business and hope you’re loving your new 2026 GMC Yukon. Thanks for choosing us.

Business Response

MEMPHIS, TN

Cary B|2019 Buick Encore

Confirmed Service Customer

11/7/2025

The service agent was very nice and informative. He immediately told me what was to be done to my vehicle and informed me about additional services that needed attention. He was very polite although I did not come off as nice. Mr. Shaun was quite acceptional. Thank him for his mannerisms and professionalism. I did thank him and apologize. I did not have additional funding for all the rest of the issues that he pointed out. I will have to get them done once I have the funds.

11/10/2025

We’re so glad to hear that Shaun provided informative, professional, and respectful service during your visit. We completely understand that some repairs take time to plan for, and we’ll be here whenever you’re ready to take care of the additional items. We appreciate your trust and look forward to assisting you again.

Business Response

MEMPHIS, TN

Merry D|2013 GMC Terrain

Confirmed Service Customer

11/19/2025

Vince is the best, very helpful, had my car serviced was in and out in less than an hour kudos to the service department.

11/19/2025

Thank you for the wonderful feedback. We’re glad to know Vince provided helpful, efficient service and had you in and out in under an hour. We appreciate your business and the recognition of our team.

Business Response

MEMPHIS, TN

Delores J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/23/2025

The process was done it a timely manner, the experience is always done with professionalism.

11/24/2025

We’re glad to hear your service was completed in a timely manner and that the experience was handled with professionalism. Joey and our team truly appreciate your trust and your kind words.

Business Response

MILLINGTON, TN

Jess B|2019 GMC Acadia

Confirmed Service Customer

10/20/2025

Justin Matthews, took great care of us. All the associates were smiling, friendly, and helpful. The service was quick and thorough. I felt very confident in what they did.

10/23/2025

We’re so glad to hear that Justin and our team provided friendly, thorough, and efficient service. It’s wonderful to know you felt confident in the care your vehicle received. We appreciate your business and look forward to seeing you again.

Business Response

WEST MEMPHIS, AR

Kenneth W|2008 GMC Sierra

Confirmed Service Customer

10/27/2025

Courteous,clean, good service Thank you

10/27/2025

We’re glad to hear you received courteous, clean, and quality service from our team. We truly appreciate your business and look forward to serving you again.

Business Response

MEMPHIS, TN

Marilyn K|2011 Buick Lucerne

Confirmed Service Customer

11/7/2025

Mr. Vince R. is the very best friend that has taken care of my car ever since I purchased my Buick back in 2011. He treats my car like it was his. I trust him completely to tell me exactly what the problem and how it will be fixed. Mr. Mark is a great mechanic and takes good care of my car as well. This is the BEST Service Dept. anywhere.

11/10/2025

We’re truly grateful for your kind words and your long-time trust in Vince and Mark. It’s wonderful to hear how well they’ve taken care of you and your Buick over the years. We’re proud to have them on our team.

Business Response

MEMPHIS, TN

Rafael U|2024 GMC Canyon

Confirmed Service Customer

11/8/2025

Terrible

11/10/2025

We’re very sorry to hear that your recent experience was disappointing. That’s not the level of service we strive to provide. Your service advisor has been made aware of your comments.

Business Response

MEMPHIS, TN

Garry C|2024 GMC Sierra 1500

Confirmed Service Customer

11/29/2025

Shaun the service advisor that assisted me was very knowledgeable and helpful. I would definitely be coming back.Thanks

12/3/2025

We’re glad to hear Shaun took great care of you and provided knowledgeable, helpful service. We look forward to seeing you again on your next visit!

Business Response

MEMPHIS, TN

Anna H|2018 Buick Enclave

Confirmed Service Customer

11/30/2025

I brought my truck in for a diagnostic test because I didn’t know what was wrong with it. I said there’s a light on because my sensor is out on one of my ties. There is no engine light on. Will you be able to successfully check to see what is wrong? Oh yes, no problem. We’ll find it quoted by Justin the service guy so About 4 o’clock maybehe called and said that nothing was wrong. I couldn’t figure it out, but for some reason, I noticed all all my central lights was was showing as if I needed sensor for all four tires. None of the tires was being monitor so I ask what happened why are my sensor lights showing that I need four sensors now and he stated well we checked the sensors I asked why because I informed you that I knew about the sensors out and I said I need those sensor lights back off and I need my three tires to be showing that there are monitor well he went on to say that if I wanted them to show I had to pay $217 I believe in order to fix the one sensor then the other three sensors will show back up so I stated that’s unacceptable I didn’t bring it in like that. There nothing I can do about it so I asked to speak with Joey the manager he said he’s busy and I’ll have him give you a call so he never call so I brought my truck back. Joey pretty much said the same thing that the only way to get back the other three sensor would be to fix the one that was out. I couldn’t get him to see that I didn’t bring my truck there for the sensor so I informed him that my oil was changed and my tires were rotated and I didn’t give them permission to do that and he still said nothing so I was I feel I brought my truck in and they changed the oil and did not do a diagnostic test on it because now I’m still having the same problem and I taken the truck to Sunrise on 64 Highway probably gonna have to spend another diagnostic fee to find out what’s wrong with it because the guy over at Jim Carrey didn’t do their job I was taking advantage of and robbed of $251 and some change. I tried calling I left my number and name. No one has yet called.

12/3/2025

Thank you for sharing your experience, and we sincerely regret how frustrating this visit has been for you. From our review of your visit, our team did perform multiple test drives and diagnostic checks, but unfortunately we were unable to duplicate the concern you were experiencing at that time. When a problem cannot be recreated, it limits our ability to pinpoint an exact cause or recommend a repair with confidence. Our intent was never to charge you for work you did not request or to make repairs based on guesses. We do not want customers spending money on parts or labor when we cannot confirm the actual cause of an issue or guarantee that a repair would be effective.

Business Response

MEMPHIS, TN

Dorothy S|2025 Buick Envision

Confirmed Sales Customer

8/15/2025

THE SERVICE IS ALWAYS EXCELLENT, THANKS BRETT FOR THE OVERVIEW AND KNOWLEDGE AND THANK YOU SO MUCH BRIAN FOR YOUR STELLER EXPERIENCE AND SERVICE AS ALWAYS YOU ROCK!!!!!!!!!

BRETT SAWYER

8/19/2025

We’re thrilled to hear your service is always excellent and that Brett’s knowledge and Brian’s consistent dedication made such a strong impression. We truly appreciate your loyalty and look forward to continuing to provide you with the stellar experience you’ve come to expect!

Business Response

CORDOVA, TN

Robert A|2016 GMC 1500 Sierra

Confirmed Service Customer

8/15/2025

Had no problem

8/19/2025

We’re glad to hear everything went smoothly with your Sierra’s service. We appreciate your business and look forward to helping you again whenever you need us.

Business Response

ATOKA, TN

Robbie C|2026 GMC Terrain

Confirmed Sales Customer

10/20/2025

Very attentive

SERGIO MARTINEZ

10/23/2025

We’re glad to hear that Sergio was so attentive and made your experience a great one. We truly appreciate your business and hope you’re enjoying your new 2026 GMC Terrain.

Business Response

NEWBERN, TN

Bruce E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

It was very very nice Mr. Vince Ramirez was on it he took good care of us.

10/23/2025

We’re so glad to hear that Vince took great care of you and made your visit such a positive experience. We appreciate your business.

Business Response

MEMPHIS, TN

William R|2021 GMC 1500 Sierra

Confirmed Service Customer

10/23/2025

The technician was quick and effective the service rider was most helpful and knowledgeable overall great service

10/24/2025

We’re glad to hear your service was quick, effective, and that Shaun provided helpful and knowledgeable care throughout your visit. We appreciate your business and look forward to serving you again.

Business Response

MEMPHIS, TN

David E|2021 GMC Yukon XL

Confirmed Service Customer

10/29/2025

Vince was great to work with!

10/30/2025

We’re glad to hear that Vince made your service experience such a great one. We appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Lela F|2026 Buick Enclave

Confirmed Sales Customer

11/3/2025

Every one was kind, informative, and willing to make the experience just what we wanted!

BRETT SAWYER

11/3/2025

We’re thrilled to hear that Brett and our team were kind, informative, and made your experience exactly what you wanted. Congratulations on your new 2026 Buick Enclave.

Business Response

ALLIGATOR, MS

Robert C|2015 Buick Encore

Confirmed Service Customer

11/28/2025

Great service patient workers

12/3/2025

We’re glad to hear you received great service from our patient and professional team, and that Vince took good care of you. We look forward to helping you again whenever you need us!

Business Response

MEMPHIS, TN

Irma H|2024 GMC Sierra 1500

Confirmed Service Customer

12/5/2025

We had a great experience with the dealership.

12/9/2025

We’re so glad to hear you had a great experience with our dealership. If there’s anything you need in the future, we’re always here to help.

Business Response

MEMPHIS, TN

Monica T|2025 Buick Envista

Confirmed Sales Customer

9/11/2025

My salesman Bett Sawyer where awesome

BRETT SAWYER

9/15/2025

We’re thrilled to hear Brett was awesome and made your purchase a great experience. Congratulations on your new 2025 Envista, and we truly appreciate you choosing us!

Business Response

MEMPHIS, TN

Ervella D|2022 Buick Envision

Confirmed Service Customer

10/17/2025

Customer Service was great

10/17/2025

We’re so glad to hear you received great customer service from Justin and our team. We appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Fatrice B|2025 Buick Envista

Confirmed Sales Customer

10/22/2025

This was the best and smoothest car buying experience with the friendliest staff encounters I have EVER experienced…in this city! From the moment I was approached (from the parking lot of the passenger car door!!) by Mr. Maurice Alexander, I felt heard, valued, appreciated and noticed. My concerns were addressed and concerns that i didn’t even know of were addressed. 😳 It was just a smooth process from beginning to end. I cant say enough. Even my Finance Manager was Fantastic!! I will be sure to send anyone I want to endure Great Service to My Dealership! 💛 (Seriously, cant Thank You guys enough!)

MAURICE ALEXANDER

10/23/2025

We’re thrilled to hear that Maurice and our entire team made your car-buying experience the best and smoothest you’ve ever had. It means so much to know you felt heard, valued, and appreciated throughout the process. Enjoy your new 2025 Buick Envista.

Business Response

MEMPHIS, TN

Daryl J|2025 Buick Envista

Confirmed Sales Customer

10/30/2025

Very gratifying experience salesman Maurice was very knowledgeable and patient

MARIO DUNCAN

10/30/2025

We’re thrilled to hear that your experience was so gratifying and that Maurice provided knowledgeable and patient assistance throughout your purchase. Congratulations on your new 2025 Buick Envista.

Business Response

MEMPHIS, TN

Louise H|2019 Buick Enclave

Confirmed Service Customer

11/16/2025

nice professional customer service

11/17/2025

Thank you for taking the time to share your feedback. We’re pleased to hear Justin provided professional, courteous service during your visit. We appreciate your business.

Business Response

WEST MEMPHIS, AR

Diane B|2017 Buick Encore

Confirmed Service Customer

11/19/2025

Vince was my service advisor and he was wonderful. Need more service advisor like him he should be the manager of the service department.

11/20/2025

We’re pleased to know Vince provided outstanding service and made such a strong impression. We appreciate your business and your kind feedback.

Business Response

MEMPHIS, TN

Jo S|2025 Buick Envista

Confirmed Service Customer

12/11/2025

Helpful

12/12/2025

We’re glad to hear your visit was helpful. We appreciate the opportunity to assist you with your Envista.

Business Response

LEPANTO, AR

Sarah S|2023 Buick Envision

Confirmed Service Customer

12/20/2025

Justin was great! Service was fast.

12/23/2025

We’re glad to hear that Justin took great care of you and that your service was fast and efficient. If you need anything in the future, we’re always here to help.

Business Response

MILLINGTON, TN

David G|2023 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Justin was my service writer He was very nice, courteous and knowledgeable! it was easy making an appointment and when service was finished he gave me a call. Thanks

9/16/2025

We’re so glad to hear Justin made your service experience easy and kept you informed from start to finish. We appreciate your kind words and look forward to helping with your Traverse again in the future!

Business Response

MEMPHIS, TN

Willie I|2023 Buick Encore GX

Confirmed Service Customer

11/5/2025

got me in and out with no problems

11/5/2025

We’re glad to hear that Shaun and our service team got you in and out quickly with no problems. We appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Lashana B|2017 Buick Enclave

Confirmed Service Customer

11/17/2025

Shaun was excellent

11/17/2025

Thank you for the positive feedback. We’re pleased to hear Shaun provided excellent service. We appreciate your business and look forward to helping again.

Business Response

BARTLETT, TN

Lakesha N|2025 Buick Envista

Confirmed Service Customer

11/17/2025

It was great. Quick and fast service.

11/17/2025

Thank you for the positive feedback. We’re pleased to hear that Joey provided fast, quality service during your visit. We appreciate you choosing us.

Business Response

MEMPHIS, TN

Kimberly C|2016 GMC Acadia

Confirmed Service Customer

12/6/2025

Well, I got a tire sensor replaced on Monday and I’ve had trouble starting my car since then and now it won’t start at all… a vehicle I’ve only had for two weeks…….

12/9/2025

Thank you for taking the time to share your feedback, and we're very sorry to hear about the issue you’re experiencing with your Acadia. This is certainly not the experience we want for you. We appreciate you bringing this to our attention and giving us the opportunity to make things right.

Business Response

MARION, AR

Maurice B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

Jim Keras did a Good Job

12/10/2025

We appreciate you taking the time to share your feedback and are glad to hear you had a good experience with our team. If you need anything in the future, we’re always here to help.

Business Response

MEMPHIS, TN

Robert D|2020 Chevrolet Suburban

Confirmed Service Customer

12/17/2025

As always, service was performed expeditiously even though I had been unable to make an appointment. The best service in town!

12/17/2025

Hearing you describe us as “the best service in town” truly means a lot to our team. If you ever need anything, we’re always here to help.

Business Response

MILLINGTON, TN

Darryl J|2022 Buick Encore GX

Confirmed Service Customer

12/19/2025

Vince was very professional and attended to my concerns

12/19/2025

We’re glad to hear that Vince took the time to listen to your concerns and provided professional service. We appreciate your trust and look forward to assisting you again in the future.

Business Response

MEMPHIS, TN

Dale S|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

12/22/2025

Excellent Service! Timely Repairs.

12/23/2025

We’re glad to hear you received excellent service and timely repairs during your visit. We look forward to serving you again in the future.

Business Response

MASON, TN

Sherri J|2025 Buick Envista

Confirmed Sales Customer

10/16/2025

Everyone was nice and straight to the point (what I like)! Gene Wright was excellent and the finance manager was on point. They made the process easy and fast (what I like. I was pleased with the outcome!

GENE WRIGHT

10/16/2025

We’re happy to hear that Gene and our finance team made the process easy, fast, and straightforward — just the way you like it! Enjoy your new 2025 Buick Envista, and thank you for choosing us!

Business Response

MEMPHIS, TN

Johnny T|2025 GMC Sierra 1500

Confirmed Sales Customer

10/29/2025

Very helpful and concerned was Mr Alexander

MAURICE ALEXANDER

10/30/2025

We’re glad to hear that Maurice was so helpful and genuinely concerned about making your experience a great one. Congratulations on your new 2025 GMC Sierra 1500.

Business Response

MARION, AR

Anetha R|2023 Buick Envision

Confirmed Service Customer

10/29/2025

Great service!!!

10/30/2025

We’re so glad to hear you received great service from Vince and our team. We truly appreciate your business and look forward to seeing you again.

Business Response

BARTLETT, TN

Wykesha V|2026 Buick Envista

Confirmed Sales Customer

11/13/2025

Friendly great service and I got a brand new car. I’m so excited

DAVID EAST

11/13/2025

Congratulations on your brand-new 2026 Buick Envista! We’re excited for you and truly appreciate you choosing us. Enjoy every mile in your new car!

Business Response

MEMPHIS, TN

John C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/1/2025

The entire process of my purchase was smooth quick and easy. I was treated with respect and courtesy and it the best experience I’ve had buying a vehicle.

MARIO DUNCAN

12/3/2025

We’re thrilled to hear your purchase was smooth, quick, and respectful. Mario does a great job taking care of our customers, and we appreciate you giving him a shout-out. Congratulations on your new GMC Sierra 1500!

Business Response

CORDOVA, TN

Nathan W|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/1/2025

Very easy process

BRETT SAWYER

12/3/2025

We’re glad to hear Brett made your experience an easy one. Congratulations on your new GMC Sierra 2500 HD, and thank you for choosing us.

Business Response

COVINGTON, TN

Linda B|2013 Buick Verano

Confirmed Service Customer

12/4/2025

Shaun did an excellent job of taking care the needs i needed for my car. He explained everything that was needed for my car.

12/5/2025

We’re glad to hear Shaun took great care of you and explained everything clearly. That’s exactly the level of service we want every customer to receive. Thank you for trusting us with your Buick Verano. We look forward to serving you again!

Business Response

MEMPHIS, TN

Marilyn K|2011 Buick Lucerne

Confirmed Service Customer

12/23/2025

This is the BEST Service Dept. anywhere due to the very good mechanics who fix the problem one is having with their car. My car is taken back at the appointed time and the service advisor will update you on how and what is needed. Mr. Vince Ramirez greets me with a smile when I arrive and right away takes care of my car as if it were his. I purchased my Buick Lucerne here in 2011 and have had every service done here at what was Sunrise now Jim Keras. Still the same employees making the BEST SERVICE DEPT. anywhere.

12/23/2025

Hearing that you consider our service department the best anywhere is the highest compliment we could receive. Thank you for your loyalty, your trust, and for taking the time to share such thoughtful feedback. We truly look forward to continuing to take care of you for many years to come.

Business Response

MEMPHIS, TN

Steven R|2025 GMC Sierra 1500

Confirmed Sales Customer

10/15/2025

I am very happy with my GMC Sierra purchase. Our salesperson Denzel was very helpful throughout the process and would definitely recommend that you contact him if you need a vehicle..

DENZEL BRUJAN

10/16/2025

We’re thrilled to hear that you’re enjoying your new 2025 GMC Sierra and that Denzel provided such helpful service throughout the process. We truly appreciate your recommendation and your business.

Business Response

MEMPHIS, TN

Bruce E|2017 Buick Enclave

Confirmed Service Customer

11/5/2025

IT was very very nice Always good to be help by nice Peoples Vince made sure I was OK with everything and also The Tall Man that help me at the desk over to The Left when I walk in was super nice Great Job

11/6/2025

We’re thrilled to hear that Vince, Justin, and the rest of our team made sure you were well taken care of and comfortable throughout your visit. We truly appreciate your kind words and look forward to seeing you again.

Business Response

MEMPHIS, TN

Robert C|2025 GMC Sierra 1500

Confirmed Service Customer

11/5/2025

Excellent service, kept me well informed and went over the multipoint inspection.

11/6/2025

We’re so glad to hear that Justin provided excellent service, kept you well informed, and took the time to review your multipoint inspection. We appreciate your trust in our team and look forward to seeing you again.

Business Response

LAKELAND, TN

Traci F|2019 Buick Encore

Confirmed Service Customer

11/14/2025

This service team is the BEST!!!! From walking in the door to checking out, it was a great experience. Vince got me checked in quickly, the wait time was minimal and at check out, Jane was top notch, helping me with my points and cashing out. It was like visiting family. I could not have asked for a better experience.

11/14/2025

We’re thrilled to hear that your visit felt like family. That’s exactly the experience we work to provide. We’ll be here any time you need us.

Business Response

ATOKA, TN

David E|2021 GMC Yukon XL

Confirmed Service Customer

11/14/2025

Great service! I appreciate Shaun getting me in without an appointment.

11/17/2025

Thank you for the positive feedback. We’re pleased to know Shaun was able to accommodate you and deliver great service. We appreciate your business.

Business Response

MEMPHIS, TN

Jeffrey R|2025 GMC Yukon

Confirmed Service Customer

11/14/2025

Shaun was very professional and very knowledgeable, friendly too

11/17/2025

We’re glad to hear Shaun provided professional, knowledgeable, and friendly service during your visit. We appreciate you choosing us and look forward to assisting you again!

Business Response

MEMPHIS, TN

Donna J|2015 Buick Encore

Confirmed Service Customer

12/10/2025

Once I get an oil change my new updated sticker for the next mileage change never get updated

12/11/2025

We're sorry to hear that your oil change sticker wasn't updated. We're mailing one to you.

Business Response

MEMPHIS, TN

Katina S|2026 Buick Encore GX

Confirmed Sales Customer

12/24/2025

Tanner and everyone involved in my purchase were outstanding! Their expertise in this business made the entire process go smoothly. I am thankful for having the right people in place,and making my wish come true at Christmas time! Merry Christmas to me!

TANNER STEWART

12/24/2025

We’re thrilled to hear that Tanner and everyone involved made your purchase such a smooth and memorable experience. Helping make a customer’s wish come true during the holidays is truly special, and your kind words mean a lot to our entire team. Congratulations on your new Encore GX, and we hope it brings you joy for many miles ahead.

Business Response

HORN LAKE, MS

Tammy B|2013 Buick Encore

Confirmed Service Customer

12/1/2025

I called the service manager Vince on Wednesday with a couple.of concerns about my 2013 Encore. He scheduled me bring it in the day after Thanksgiving to check and make sure nothing was wrong. I arrived at 9am and the courtesy shuttle was out with another customer. Rather than having me wait till it returned, Vince had the shop manager test drive my vehicle and check my concerns. I was in and out within an hour.

12/3/2025

We’re glad Vince and our team were able to take care of your concerns quickly. Thank you for trusting us with your Buick Encore. We appreciate your business and look forward to serving you again anytime you need us!

Business Response

MILLINGTON, TN

Catina W|2016 GMC 1500 Sierra

Confirmed Service Customer

12/15/2025

Good people fast service well done

12/16/2025

We’re glad to hear you experienced fast service and had a great visit with our team. We look forward to serving you again.

Business Response

MEMPHIS, TN

Barbara M|2012 GMC Terrain

Confirmed Service Customer

12/22/2025

I had a very good experience today. The service was fast and efficient. I was met and greeted as soon as I drove up for my appointment. Professional service.

12/23/2025

We’re glad to hear that your visit was fast, efficient, and professional, and that you were greeted promptly upon arrival. We look forward to serving you again whenever you need us.

Business Response

CORDOVA, TN

Vervie M|2025 GMC Canyon

Confirmed Sales Customer

12/26/2025

I've brought vechiles now 4 times. This the first time I felt respected and valued. The financial process outrageous but I have exactly what I need. Thank you, Brett Sawyer and entire department. You also have great coffee.

BRETT SAWYER

12/26/2025

Thank you so much for sharing such honest, meaningful feedback. Hearing that this was the first time you truly felt respected and valued means a great deal to us. We appreciate your candid note about the finance process, and we’re glad that in the end you have exactly what you needed. We truly appreciate your business.

Business Response

MEMPHIS, TN

Jimmie T|2019 GMC 1500 Sierra

Confirmed Service Customer

12/26/2025

The service was good however, the labor was extremely high especially to install a battery but lesson learned. When I purchased my extended warranty from Ally which by the way was from this location, I was informed that it would be a certain deduction and not a difference in labor cost, again lesson learned.

12/26/2025

Thank you for taking the time to share your feedback. We've shared your comments with our management team so we can review how this was communicated and ensure we do a better job setting expectations moving forward. We truly appreciate your business and your honest feedback.

Business Response

SOUTHAVEN, MS

Vonshunn W|2022 Chevrolet Traverse

Confirmed Service Customer

1/5/2026

Shunn was very professional he let me know what was going on with my tires

1/6/2026

We’re glad to hear that Shaun was very professional and kept you informed about your tires. Clear communication is so important, and we appreciate you trusting our team with your Traverse. We look forward to taking care of you again in the future.

Business Response

MEMPHIS, TN

Temica L|2026 Buick Encore GX

Confirmed Sales Customer

11/27/2025

Excellent

DENZEL BRUJAN

12/4/2025

We’re glad to hear you had an excellent experience with Denzel and our team. Congratulations on your new Buick Encore GX, and thank you for choosing us.

Business Response

MEMPHIS, TN

Cynthia C|2024 Buick Encore GX

Confirmed Service Customer

12/24/2025

My experience at the dealership was great. I was greeted with a warm welcome and had a nice sitting are to relax while I waited. The wait time wasn’t long, about an hour. Shun was my advisor and he was very friendly.

12/26/2025

We’re glad to hear you had a great experience and felt warmly welcomed when you arrived. We truly appreciate your trust and look forward to taking care of you again in the future.

Business Response

BATESVILLE, MS

Frederick H|2025 Buick Enclave

Confirmed Sales Customer

12/29/2025

Our experience at the dealership was nothing short of amazing. The process was seamless. From the salesman, David East, to the Sales Manger, Buddy Cater and the Finance Dept. We were not there hours. I would highly recommend them! Thank each of you and Mr. Keras for taking such care of my wife and I. In His Care, Bishop Dr. Fredrick Howard

DAVID EAST

1/2/2026

We’re truly honored to hear that your experience was seamless and respectful of your time from start to finish. We sincerely appreciate your trust and recommendation, and it was our privilege to serve you and your wife.

Business Response

CORDOVA, TN

William C|2026 GMC Yukon

Confirmed Sales Customer

1/10/2026

5*

DAVID EAST

1/12/2026

We are thrilled to hear that you had a great experience with our team. It was a pleasure assisting you with the purchase of your new 2026 GMC Yukon, and we are glad David could provide you with top-notch service. We truly appreciate your business. Enjoy your new ride!

Business Response

MEMPHIS, TN

Ciardi L|2026 Buick Envista

Confirmed Sales Customer

1/14/2026

My experience was great and everyone was really nice and friendly. My experience with Brett Sawyer was amazing, and he made sure I was taken car of at the dealership.

BRETT SAWYER

1/14/2026

We are thrilled to hear that you had a great experience and that Brett took such excellent care of you during your visit. We truly appreciate your business and hope you are enjoying your new Buick Envista!

Business Response

SARDIS, MS

Bryce W|2026 GMC Sierra 1500

Confirmed Sales Customer

2/11/2026

Tanner did a good job for a rookie. I was a little put off by the fact that I had inquired on the Silver Sierra only, but wasn’t told that it had been sold until we had driven from Jackson to see it. But I understand why, because you still had the white one on the lot that I did wind up purchasing. But if you had been upfront on the sale of the Silver truck I may or may not have made the trip to Memphis to see the white truck. So I get it. The numbers from the F&I guy were incorrect and took a couple back and forwards to get them corrected. Overall it was a very easy process. I already had my financing in place. So didn’t have go down that path with your F&I guy. Bottom line is I am pleased with my purchase and pleased with the process.

JACKSON, TN

Areecia H|2017 GMC Acadia Limited

Confirmed Service Customer

2/11/2026

Shaun did a good job at keeping me informed and update

BARTLETT, TN

Jonathan W|2024 GMC Terrain

Confirmed Service Customer

12/20/2025

Always have a pleasant experience at Jim Keras Buick GMC for my vehicle service needs. Quick and friendly service. I also enjoy "window shopping" on the lot while I wait, looking for that next purchase from them.

12/23/2025

We’re glad to hear you consistently have a pleasant experience with our service team and that your visits are quick and friendly. We look forward to seeing you again soon!

Business Response

HORN LAKE, MS

Chad P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/20/2025

very good and fast

BRETT SAWYER

12/23/2025

We’re glad to hear your experience was very good and fast. Congratulations on your new Sierra 2500 HD. If you need anything in the future, we’re always here to help.

Business Response

COLDWATER, MS

Tanya G|2025 Buick Envista

Confirmed Service Customer

1/19/2026

As usual everything was done quickly and the service was excellent

1/19/2026

Thank you for being a loyal customer and for sharing your feedback. We are thrilled to hear that everything was completed quickly and that you found the service to be excellent! We truly value your business.

Business Response

MEMPHIS, TN

Irma H|2024 GMC Sierra 1500

Confirmed Service Customer

2/4/2026

Great service

MEMPHIS, TN

James M|2023 GMC Sierra 2500 HD

Confirmed Service Customer

2/16/2026

Excellent

MEMPHIS, TN

Jerry W|2021 Buick Encore

Confirmed Service Customer

2/17/2026

Great dealership. Great customer service. Brought car in to get it serviced for my parents. Justin was great and very helpful. Explained things in detail.

MEMPHIS, TN

Brandi P|2019 Buick Encore

Confirmed Service Customer

2/17/2026

Excellent and quick service!

BRIGHTON, TN

Myron G|2024 GMC Sierra 1500

Confirmed Service Customer

2/19/2026

Everything as expected and required

MEMPHIS, TN

Louise H|2019 Buick Enclave

Confirmed Service Customer

2/19/2026

Courteous, professional

WEST MEMPHIS, AR

John S|2024 GMC Terrain

Confirmed Service Customer

2/20/2026

Vince was on top of things.

MEMPHIS, TN

Whitney W|2012 Buick Verano

Confirmed Service Customer

2/20/2026

Great experience!! Justin helped a lot with making sure my car service needs were met. Thanks to everyone

MEMPHIS, TN

David G|2023 Chevrolet Traverse

Confirmed Service Customer

2/27/2026

Made a appointment for my 2023 Chevy Traverse was able to get it in for service the same day .I had my oil changed and tires rotated . The Traverse was ready with in an hour and Derrick the Service Rep called and said it was ready for pick up. Thanks !

MEMPHIS, TN

Deon A|2026 Buick Envista

Confirmed Sales Customer

3/10/2026

It was amazing, and Mr. Marcus did a great job

MEMPHIS, TN

Tammie A|2025 Buick Envista

Confirmed Service Customer

12/22/2025

Always friendly, helpful and professional.

12/23/2025

We’re so glad to hear you consistently experience friendly, helpful, and professional service. We look forward to serving you again next time.

Business Response

MEMPHIS, TN

Rajinder M|2025 Buick Encore GX

Confirmed Service Customer

12/22/2025

It was quick...In and out type of service.

12/23/2025

We’re glad to hear your visit was quick and that you were able to get in and out efficiently. Justin and our service team appreciate the opportunity to take care of your Encore GX.

Business Response

MEMPHIS, TN

George M|2024 GMC Yukon

Confirmed Service Customer

12/25/2025

The service was exceptional.

12/26/2025

We’re glad to hear that your service experience was exceptional. We look forward to serving you again in the future.

Business Response

MEMPHIS, TN

Mark P|2023 GMC Sierra 1500

Confirmed Service Customer

1/1/2026

Quick service

1/2/2026

We’re glad to hear your service visit was quick and efficient. If you ever need anything in the future, we’re always here to help.

Business Response

MIRAMAR BEACH, FL

Lynette L|2018 GMC Terrain

Confirmed Service Customer

1/27/2026

I had a great experience with Justin at Jim Keras. He was polite and friendly. He gave good advice and immediately got back with me concerning what my vehicle needed. I will definitely recommend Jim Keras to others.

MEMPHIS, TN

Ronda B|2017 Buick LaCrosse

Confirmed Service Customer

2/6/2026

Technicians always helpful and polite and recent service visits have been quick. Waiting room is clean and spacious.

MEMPHIS, TN

Daniel S|2024 GMC Sierra 1500

Confirmed Service Customer

2/11/2026

Justin was very courteous and knowledgeable and I would recommend him and the service depth 10 out of 10

OAKLAND, TN

Antonio A|2025 Buick Envista

Confirmed Service Customer

2/16/2026

Great Service. Got in and out. Made a appointment on line and was explain everything. Great job.

CORDOVA, TN

Johnny R|2015 GMC 1500 Sierra

Confirmed Service Customer

2/19/2026

Great experience Quick and courteous service

MUNFORD, TN

Cheryl J|2024 Buick Envista

Confirmed Service Customer

2/19/2026

It’s always great service I really appreciate it

MEMPHIS, TN

Kim B|2025 GMC Sierra 1500

Confirmed Service Customer

3/12/2026

This was my second time coming here. The wait time was about an hour. I was really happy about that. Both times so amazing. Shaun was very attentive about my concerns. Thanks

CORDOVA, TN

Mike D|2023 GMC Yukon

Confirmed Service Customer

4/15/2026

Fast efficient and friendly service

VINCE RAMIREZ

4/16/2026

We are so glad to hear that your service visit was fast, efficient, and friendly. We appreciate your business and look forward to seeing you for your next maintenance visit!

Business Response

MEMPHIS, TN

Johnny T|2021 Buick Encore

Confirmed Service Customer

12/23/2025

It was very good experience and my service tech was very supported regarding my service request.

12/23/2025

We’re glad to hear that your visit was a very good one and that Sean was supportive and attentive to your service request. We look forward to serving you again.

Business Response

MEMPHIS, TN

Idark G|2021 GMC 1500 Sierra

Confirmed Service Customer

1/25/2026

They tried to force me to buy something I didn’t want or wasnt have to chance to pay for and then proceeded to say see you here in a town truck next week Then Massages still Showing and left a bunch of cans of whatever stuff they used inside my car

1/27/2026

Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you had during your visit. Your comments have been shared with the service manager and the general manager for their review.

Business Response

MEMPHIS, TN

Tommy P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/16/2026

very good

ENID, MS

Felicia I|2018 GMC Terrain

Confirmed Service Customer

2/21/2026

While I was satisfied with the service, I was disappointed that I was charged 855 dollars for labor.

MEMPHIS, TN

Monica G|2026 GMC Yukon

Confirmed Service Customer

2/23/2026

Best dealership I have been, very kind and helpful, going above and beyond to make all my need and likes come true

BARTLETT, TN

Debbie B|2020 GMC Terrain

Confirmed Service Customer

3/13/2026

It was a great experience. Our service technician Shaun was very cooperative and kept us informed throughout the process. We were able to save some money on the service performed on our 2020 Terrain. The other staff members were very helpful as well. Grateful that my husband and I made the choice to have Jim Keras fix our auto!

OLIVE BRANCH, MS

Darryl J|2022 Buick Encore GX

Confirmed Service Customer

4/13/2026

Was shocked at the cost for repairing what I thought would be a simple fix and the length of time without a vehicle or loaner vehicle, while my vehicle just sat waiting for repairs to be started.

VINCE RAMIREZ

4/13/2026

We're very sorry to hear that the repair costs and the wait time caught you off guard. We aim for transparency and efficiency, and it sounds like we missed the mark for you this time. Your comments have been forwarded to our service manager.

Business Response

MEMPHIS, TN

Lashondra M|2025 Buick Enclave

Confirmed Service Customer

4/22/2026

Everything was gr

VINCE RAMIREZ

4/23/2026

It is a pleasure helping you keep your Enclave in excellent condition. We truly appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Margaret C|2026 Buick Envista

Confirmed Service Customer

4/30/2026

The service department was very helpful and courteous in accommodating me with a rental vehicle when my vehicle was being repaired for a few days. My ongoing daily activity was less stressful.

WEST MEMPHIS, AR

Tarsha M|2023 Buick Envision

Confirmed Service Customer

4/9/2026

I had a peasant experience and very swift informative visit. Mr. Carl was very nice and explained what I needed done to my Buick.

DEDRIC OWENS

4/9/2026

We are so glad to hear you had a pleasant and informative visit with our team. We truly appreciate your business and look forward to seeing you again.

Business Response

MEMPHIS, TN

Jo A|2025 Buick Envista

Confirmed Service Customer

4/9/2026

Fine experience just expensive

DEDRIC OWENS

4/9/2026

Thank you for sharing your feedback. We truly appreciate your business and look forward to seeing you again

Business Response

LEPANTO, AR

Steven R|2025 GMC Sierra 1500

Confirmed Service Customer

4/21/2026

My service advisor Sean was great! He got me I. And out the door promptly and was very helpful.

DEDRIC OWENS

4/21/2026

It’s wonderful to know that your experience with our service department was seamless and timely. We’re glad Shaun could assist you so effectively. We appreciate your business and look forward to seeing you and your Sierra 1500 for your next maintenance visit!

Business Response

MEMPHIS, TN

Jerome D|2025 Buick Envista

Confirmed Service Customer

2/18/2026

Very welcoming atmosphere, professionalism, and great customer service

MEMPHIS, TN

Arthur B|2024 Buick Envista

Confirmed Service Customer

2/23/2026

I'm always happy to come to Jim Keras to get my oil changed. good and great cotomer service here.

MEMPHIS, TN

Diane B|2017 Buick Encore

Confirmed Service Customer

3/1/2026

Vince was my service advisor and he was very professional, helpful, and courteous. I appreciate his consideration towards my vehicle. Need more Service advisor like Vince.

MEMPHIS, TN

Rhonda C|2026 Buick Encore GX

Confirmed Sales Customer

3/12/2026

Mr. Brett Sawyer did an awesome job helping me purchase my brand new car. He was polite and kept me informed throughout the entire process. I look forward to future business with Mr. Brett Sawyer and the people at Jim Keras Buick GMC.

HOLLY SPRINGS, MS

Oliver R|2018 GMC 1500 Sierra

Confirmed Service Customer

12/15/2025

Ok Shane takes care of things for me nice people to work with

12/16/2025

We’re glad to hear that Shaun takes good care of things for you and that you find our team nice to work with. We truly appreciate your trust in our service department and the opportunity to take care of your Sierra. If you ever need anything, we’re always here to help.

Business Response

MEMPHIS, TN

Monica G|2026 GMC Yukon

Confirmed Sales Customer

12/15/2025

Everybody was super nice and helpful, the manager and sales man were very kind

BRETT SAWYER

12/16/2025

We truly appreciate your business and hope you’re enjoying your new Yukon. If there’s anything you need in the future, we’re always here to help.

Business Response

BARTLETT, TN

Antoine T|2025 GMC Sierra 1500

Confirmed Sales Customer

1/2/2026

Work to the very end to make the purchase of the vehicle was right for customer to very end

DEAN NICHOPOULOS

1/2/2026

It’s great to hear that Dean worked with you every step of the way to make sure the purchase was right for you from start to finish. That level of commitment is exactly what we strive for. Congratulations on your new Sierra. If there’s ever anything you need, we’re always here to help.

Business Response

MEMPHIS, TN

Gloria C|2017 Buick LaCrosse

Confirmed Service Customer

1/7/2026

Great customer services

1/7/2026

We’re happy to hear you received great customer service during your recent visit. We look forward to serving you again whenever you need us.

Business Response

MEMPHIS, TN

Malindl R|2023 GMC Terrain

Confirmed Service Customer

1/7/2026

Great Customer Service Experience

1/7/2026

We’re glad to hear you had a great customer service experience during your recent visit. We look forward to serving you again in the future.

Business Response

MEMPHIS, TN

Marty J|2021 GMC 1500 Sierra

Confirmed Service Customer

2/14/2026

Very prompt and courteous service

ARLINGTON, TN

Jeffrey R|2025 GMC Yukon

Confirmed Service Customer

2/23/2026

They took care of my car in a timely manner

MEMPHIS, TN

Thomas D|2026 Buick Enclave

Confirmed Sales Customer

2/26/2026

We had a great experience. Our salesman, Tanner Stewart, the sales manager Scott and the finance manager Brian were all excellent people to deal with and all very knowledgeable and helpful.

COVINGTON, TN

Deborah H|2015 Buick LaCrosse

Confirmed Service Customer

3/9/2026

He was very polite and helpful

MEMPHIS, TN

Jim S|2022 GMC Terrain

Confirmed Service Customer

3/13/2026

The service was very good. We appreciate you taking care of our vehicle

MEMPHIS, TN

Bobby P|2023 Buick Envision

Confirmed Service Customer

12/24/2025

N/A

12/24/2025

We appreciate you choosing us for your service needs and are glad you trusted our team with your Envision.

Business Response

WEST MEMPHIS, AR

Stacey H|2026 Buick Enclave

Confirmed Sales Customer

1/10/2026

My recent buying experience with this dealership has turned out to be an absolute nightmare. Buyer beware! I personally would not recommend this dealership to anyone.

MAURICE ALEXANDER

1/12/2026

Thank you for sharing your feedback. We are very concerned to read about your recent experience, as we always strive to provide a transparent and positive buying process. Your satisfaction is very important to us, and we are sorry that we have not met your expectations with your new 2026 Buick Enclave.

Business Response

CAMDEN, TN

Michael L|2019 Buick Encore

Confirmed Service Customer

2/5/2026

Good Service.

PROCTOR, AR

Andy K|2022 GMC Terrain

Confirmed Service Customer

2/9/2026

As always the techs and people at Jim Keras GMC always to an amazing job servicing and supporting their customers cars!

BARTLETT, TN

James B|2026 GMC Sierra EV

Confirmed Service Customer

2/17/2026

The waiting time was limlted and the service rep kept me informed of the progress.

MEMPHIS, TN

Shonna P|2026 Buick Encore GX

Confirmed Sales Customer

3/2/2026

It was a nice experience

MEMPHIS, TN

Dwanda W|2025 Buick Envision

Confirmed Sales Customer

3/11/2026

Everything went great

GREENVILLE, MS

Jamar J|2021 GMC Yukon

Confirmed Service Customer

1/21/2026

Was great and fast

1/22/2026

We are glad to hear that your service visit for your Yukon was both great and fast. We appreciate your business and are happy that Shaun and the team could get you back on the road quickly.

Business Response

MEMPHIS, TN

Yolonna W|2024 GMC Terrain

Confirmed Service Customer

1/21/2026

Shaun always gets me in and out in a timely manner. He is always nice and kind

1/22/2026

We are so pleased to hear that Shaun consistently provides you with kind, professional service and ensures your visits are handled in a timely manner. We truly appreciate your loyalty and your kind words regarding our team.

Business Response

MEMPHIS, TN

Ronald M|2021 GMC 1500 Sierra

Confirmed Service Customer

1/21/2026

Shawn, my service representative was great. He was knowledgeable, efficient, and went above and beyond to ensure my complete satisfaction. I would highly recommend him and the dealership to anyone needing service.

1/22/2026

Thank you so much for your wonderful feedback regarding your recent service visit! We are delighted to hear that Shaun provided such knowledgeable and efficient service for your Sierra 1500. We look forward to serving you again in the future!

Business Response

BURLISON, TN

Crystal M|2022 Buick Envision

Confirmed Service Customer

1/22/2026

Good

1/22/2026

We are happy to hear that everything went well during your service visit. We appreciate your business.

Business Response

SOMERVILLE, TN

Twala H|2026 Buick Envista

Confirmed Sales Customer

2/13/2026

EVERY INDIVIDUAL WAS RECEPTIVE TO MY PRESENCE!!! GOD BLESS ALL OF YOU !!! SPECIAL THANKS TO MR. MOORE MY SALESPERSON AND MR. SMITH THE FINANCIER!!! AFTER 19 YEARS, IT IS MORE THAN A BLESSING AND A MIRACLE THAT I WAS ABLE TO AQUIRE A 2026 BUICK ENVISTA. GOD IS GOOD, ALL THE TIME AND ALL THE TIME GOD IS GOOD!!!

MEMPHIS, TN

Shaunda B|2018 GMC Acadia

Confirmed Service Customer

2/25/2026

I always have a pleasant experience when getting my vehicle serviced. The waiting time was not long, and the customer service was excellent.

MEMPHIS, TN

Torrie R|2026 Buick Encore GX

Confirmed Sales Customer

2/25/2026

Quick and excellent customer servic

MEMPHIS, TN

Robert A|2016 GMC 1500 Sierra

Confirmed Service Customer

3/8/2026

N/a

ATOKA, TN

Queeneaster A|2022 GMC Acadia

Confirmed Service Customer

3/9/2026

Justin was professional and on task ..even tho our first encounter was a little unsettling…but he came back with a win …I would treat him to lunch if it was possible…SUNRISE/JIM KERAS BUICK is the only place I bring my granny mobile to get serviced…everyone I have encountered been TOP TIER in customer service,being potential and kind…I will be upgrading soon and this is where I will be doing my business with😊

MEMPHIS, TN

Irene M|2025 Buick Envision

Confirmed Service Customer

12/18/2025

Great Personality

12/19/2025

We’re glad to hear you had a great experience and that Vince’s personality made your visit a positive one. If you ever need anything, we’re always here to help.

Business Response

WALLS, MS

Frazer W|2023 GMC Sierra 1500

Confirmed Service Customer

1/23/2026

Excellent Service

1/27/2026

We are glad to hear you had an excellent experience during your service visit. We truly appreciate your business, and we look forward to seeing you again!

Business Response

MEMPHIS, TN

John M|2018 Buick Enclave

Confirmed Service Customer

1/23/2026

Great

1/27/2026

We are happy to hear you had a great experience during your service visit. We truly appreciate your business, and we look forward to seeing you again!

Business Response

COLLIERVILLE, TN

Alice T|2025 Buick Enclave

Confirmed Service Customer

2/1/2026

The representative was very kind and considerate. I am satisfied with the outcome of this service.

MEMPHIS, TN

Antoine H|2014 GMC Acadia

Confirmed Service Customer

2/5/2026

Excellent service but my Check engine service airbag light is still on.

MEMPHIS, TN

Tony B|2025 Buick Envision

Confirmed Sales Customer

2/13/2026

I just loved my salesman he was so patient with me. I just love his experience helping me find the great car for me Maurice Alexander

MEMPHIS, TN

Linda B|2013 Buick Verano

Confirmed Service Customer

2/27/2026

Shaun had my car ready the next day. Shaun is awesome advisor.

MEMPHIS, TN

Russell N|2025 Buick Envista

Confirmed Service Customer

3/11/2026

Friendly professional.

BRIGHTON, TN

Frazer W|2023 GMC Sierra 1500

Confirmed Service Customer

4/13/2026

Execellent customer service

DEDRIC OWENS

4/14/2026

We are so pleased to hear that you received excellent customer service during your recent visit. We truly appreciate your business and look forward to taking care of you and your Sierra 1500 in the future!

Business Response

MEMPHIS, TN